ELENI
10 października 2021 r.
Our stay was a complete disappointment.
Throughout the afternoon of the first day we arrived,
I tried to convince the hotel managers that
our reservation included a kettle and a hair dryer.
Eventually, although they initially suggested they send me hot water because there was no availability in kettles, due to my persistence, they managed to find it.
The next day (the 2nd day of our stay), we left the room at 10:00 in the morning and returned at 3:30 at noon.
We found the room as we had left it.
Unmade beds and dirty towels.
Not wanting to relive what had happened the day before,
I did not contact anyone.
Finally at 7 in the afternoon a cleaner showed up to ask us if we needed anything.
Let me remind to all, that, this is a 5 star hotel.
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