OYO the Gables Hotel, Birmingham Airport

Lovely little airport hotel, booked because holiday Inn was full. Just 10 minutes from the train station and 5 minutes from the airport. Staff were great, room was comfortable. No hair dryer but happy with the TV and kettle. Shower was hot. Clean but the cleaner missed an eyelash on the bed lol

I Was a little worried after seeing reviews however this Hotel is excellent value and location could not be better. Room clean easy check in and great ease to Airport for early morning flight. Bus stop only few min walk facing Holiday in X1 / X12 and at the airport in mins.

I felt unsafe staying here as a lone female traveller and would not recommend it to anyone travelling alone - the only think that made me feel better was barricading the door with the chair in the room as the lock was loose

The hotel and room reflected the affordability. Acceptable for a short necessary stay.

This hotel is not located next to the NEC as described when I called. I had to take a tram followed by a bus to the opposite side of the airport runway. When I called the helpline was told “i dont know how to get there from the airport myself, can you not just get an Uber. This would be at a. OST of an added £23. The staff could not communicate at the hotel as English was broken, the door to the room would not lock so I had to prop a chair underneath the handle to secure it, the window handle was missing so I could not close the window, the room was dirty with the previous occupants shopping bags and receipts underneath the bed. When I asked what time the restaurant would be open to I was told we don’t have one you can either walk to the travel lodge down the road or have food delivered.

The management was very nice polite and supportive. I would like to come vack here again.

This should be advertised as a hostel not a hotel. The room was a death trap as the window was blocked by a roof. Shower in poor condition and some plugs did not work. Bathroom is in a poor state especially the shower. No waste bin either. Two in the room and only one cup (yes could have asked but that's not the point). Really small room, should be a single. Originally priced at £70+ but cancelled and booked cheaper, but didn't make up for the poor state of the room.

Shower had open drain hole which let awful smells up, shower red hot, complained to reception they came up and said it’s fine! Bedding was dirty and smelly

Payment is taken in full 2 days before arrival. This is despite the booking as being Pay at Property. No communication and ********** totally unhelpful