GRAND REZEN

It is a 5-star hotel with full facilities, good service, clean rooms, excellent, recommended for travelers to stay.

Best hotel of our trip as the hotel even has the build-in oxygen generator. Breakfast is so plentiful of foods with high quality. Receptionist Wang Jing was so attentive. She added a WeChat and gave us everything we should know personally. We hope to stay longer but Songpan has nothing much to do except the ancient town and the way to Huanglong. 服务很好，睡的很舒适，服务管家汪静有问必答有礼貌

I came to stay at hotel because it's central between Huanglong and Jiuzhigou. The thing that really stood out about this hotel is the great service. 张可可 went above and beyond the call of duty. Since I don't speak Chinese, she assisted me in finding a restaurant and even came to the restaurant across the street when I couldn't order the food properly. She also arranged transportation for me to cableway at Huanglong, since it turns out that Didi doesn't have any drivers in this part of China. I feel like the care for the guests' wellbeing is what makes this a 5-star hotel experience. Thank you!

I had a pleasant stay at this hotel. The hotel is brand new and very clean. During my stay Ms. Li Hongmei, 管家红梅, brought free fruits to my room every day, which is beyond my expectation. With its exceptional service and convenient location, I’d strongly recommend to anyone who is planning to visit Huanglong (黄龙）scenic area.

The hotel is great. Zhang Kokoto, the service manager at the hotel, has been really helpful. Highly recommend! Not far from Huanglong national park.

Excellent service had been given by in taking care of customers’ needs. Mr Lee helped us to book taxi for our early morning train. The front desk receptionist was friendly and helpful when we needed local adaptor for my mobile phone charging. A Welcome ******* Tea was given to us free at the lounge. Free snack pack which included panchos was provided free for our tour at Huanglong and Jiuzhaigou. All these thoughtful things had made our stay with extra enjoyment.

We stayed one night at the hotel and we are very very satisfied with the property. The rooms are newly renovated, very clean and spacious . It’s nightly oxygen supply in the room is a nice feature. We liked especially the bathroom, with a smart toilet seat and a well sealed shower door, which is not that common rare in china. The flow from the shower head is strong and the floor is very clean (see photo). The toiletries are well supplied.. The hotel has a very good restaurant, good menu and reasonably priced relative to its good quality. the breakfast is just a feast of local food and plenty western dishes. Overall I d highly recommend it to international touristes

Hotel is still under renovation on the 1st Floor. Is clean but could be cold due to weather condition. No heater.

Nice, tidy and neat hotel.