Rooms: by far the worst aspect of the hotel. Our room (410) was sp****ly furnished, dated, and chintzy, however it was clean. Our king sized bed was in fact two singles pushed together. I highly recommend booking a room with a terrace, rather than a balcony. The terraces on the 4th (top) floor are large and feature two sun-beds, two chairs, and a small side table. In May, they get direct sun from sunrise until around 16:00. Irons and kettles need to be collected from reception. There is no inroom facility for tea/coffee otherwise. Breakfast: breakfast was just sufficient, but not particularly expansive or imaginative. The food on offer was exactly the same for the entire week. Nice touches included eggs cooked to order from the kitchen and freshly squeezed orange juice. Staff: A particular strength of this property is the staff. All who we encountered on reception, restaurant and housekeeping were charming, efficient, and spoke English fluently. A particular thanks to the gentleman in housekeeping who fixed our flickering bathroom light less than 5 minutes after we mentioned it. The staff here are a credit to the hotel and are offering good, personalised service (e.g. our eggs order was remembered from day three, and the receptionist knew our room number without me mentioning it when I had a question). Location: At the very furthest end of Marina Grande, this hotel is NOT in Sorrento town. The marina is very pleasant, however the walk into Sorrento town takes around 20 - 25 minutes, assuming you are able to walk up quite a hill with a lot of gradual steps. If you can’t manage that there is a small local bus that runs up to the town for a couple of euros, but if you have mobility problems I’d generally recommend avoiding the marina altogether. The walk up into town is enjoyable and certainly helped counter our overindulgence in pasta and wine! Renovations: it’s worth noting that the rooms are apparently due for a major renovation over the coming months. Indeed, apparently some on lower floors have already been completed. This will be a game changer! The public areas of the hotel are already remodelled and they are stunning. If the rooms are remodelled to the same style and standards, this will be a great hotel. Wi-fi: wi-fi was very poor during our stay. 12mbps upload / 4 mbps download. We relied on our 5G a lot as a result. Air conditioning: it’s worth noting that this hotel doesn’t switch on its air conditioning until 01 June. We had to sleep with the balcony doors wide open. Thankfully there were no mosquitoes! Overall, I would not return until the bedroom renovations are complete, however when they are, I’d be happy to.
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