Julie
15 stycznia 2024 r.
Absolutely draconian cancellation/refund/change policy - 2 weeks! We had a real emergency (mother in hospital) and the only choices were - lose the money or pay double to rebook, this is totally outrageous. On top of this the requested accessible bathroom had a bathtub where a grabrail was attached above head level - what kind of accessibility is that? Couldn't sleep during the night on account of all the noise from hoovering, construction and guests. Apart from these nuisances the staff were friendly although a bit incompetent. Room was nice and clean, hotel overall not too bad, a bit far from public transportation, but ok if you have a car.
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