This hotel was overall in decent condition and fairly clean; however, we arrived from
Boston at 5:15 to be told that our room was not yet ready. Checkin time was supposed to be 3:00. Everyone was exhausted and we had planned to Uber eats and grab a pizza. No dice. We ended up eating at a nearby spot - junk food for $80. Our room was finally ready after 6:00 pm. Unacceptable. Then, quiet hours begin at 10:00, which I understand, but 2 little kids were running up and down the hallway playing until 9:30. We left the hotel this morning at 6:00 am. Very uncool. The room was mostly clean, though but the beds weren’t exactly comfy - I felt some springs in my side. This whole thing is just unfortunate. Regional manager Shane was supposed to call me back this morning but I’m guessing he “forgot”- don’t plan a stay here if you’re looking for a “no hassle” experience.
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