OYO Devine Beach Hotel, Westcliff Southend-On-Sea

Unfortunately we stayed at the dump. Believe me the photos on the website don’t match the room we was in. Room 1 on the ground floor next to the front porch. A chest of drawers that was falling apart. Cobwebs and dust everywhere. Bed was so uncomfortable and with the locals staying in this place shouting and slamming doors. We just couldn’t get any sleep. I can’t believe how bad this place was

Awful hostel (that’s all it can be called ) Mouldy rooms That smell Air fresheners plugged in Hair in bed Disgusting customer service no refund Didn’t stay !! Stay away! Don’t stay here Automated reception awful aswell Not a hotel more a room

I booked at the last minute and quite late, and actually arrived before all the passwords arrived on WhatsApp, but there was someone available to let me in. Unfortunately, the room I was allocated was already occupied - I found this out when I entered the pass code and went into the room, which could have been very awkward. But again, the lad who let me in was able to allocate a room with a key and not a pass code, so it worked out all right, but it's a bit alarming that I was sent incorrect room details. Room was OK, it was basic and not en-suite, but fine for a night's stay. There is no breakfast provided but there was parking (bit of a tight squeeze).

What an absolute dump 🤢I'm surprised this is actually still open it's definitely the worst hotel I've stayed in. Also there's crack heads that's been housed in some rooms. I wouldn't stay here for free it's that bad please close the place down.

The hotel itself is dated and in need of a desperate refurb. Room to small to swing a cat in and you couldn't swing a mouse in the bathroom. Bed was squeeky and uncomfy and the walls are PAPER THIN! Loved hearing blaring tvs the whole time I was there. HOWEVER! The staff are absolutely lovely and really helpful. Most importantly whilst the place looks tired it is scrupulously clean! All key/careless on smart phone style looks. There is a hairdryer, fan and kettle with milk, coffee and tea in the room PLEASE NOTE You will be asked to pay a £50 holding charge to cover any damage you do. I was surprised by this. The transaction was cancelled on my account on checking out after she'd checked my room. Also checking in is all done electronically where you scan a qr code and you have to upload your id. Once you do that you will get an entry code text to you. Try to do the registration thing befoee you get there - not fun in rain. It's cheap, what do you expect? Cleanliness and somewhere to crash out. Just what you get

I'd booked a stay with OYO Devine Beach Hotel, Southend-on-sea and had a confirmed paid reservation with check in/out times. The day before my arrival I rang the hotel and they said they had no record of me despite all the confirmed emails. Their booking agents OYO based in India (their spoken pronunciations a bit difficult to understand) confirmed my paid booking was all in order and rang the hotel themselves, but to no avail. I had to quickly book an alternative hotel for the next day myself. Oyo did give me a refund. Avoid.