Spa Hotels in Los Angeles

This hotel is beautiful and the amenities are just what you would expect with a 5* hotel (gym, spa, bar, restaurant). However paying £600 a night, you’d expect to be able to access the spa without an additional cost. It does feel like the hotel doesn’t ‘value’ its guests in this department and is more concerned with its daily visitors. I was disappointed with a lady at front desk (she was a younger asian or hispanic lady). She had promised a 50% discount with parking (Which is $71 per day) and suddenly had amnesia at checkout. She also came across rude and unhelpful. The in room dining staff are brilliant. Special shout out to Wendy & Matthew who went above and beyond during my stay! Unfortunately, the bed smelt strongly of sweat/b.o when we arrived and this was resolved straight away. Other than this, the beds were comfy, the balconies are helpful but could be better in terms of views and furniture. Pros and cons throughout!

Użyłem spa w tym miejscu i będzie absolutnie wrócić jak najczęściej jak mogę sobie pozwolić! Sheila była przyjazna, profesjonalna i miła, a reszta personelu była tak samo niesamowita. Szczerze czuło się jak wejście do innego świata z zajętych i brudnych ulic DTLA.

Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.

It's my second visit in three years and it's turned into Motel 6 with better security. The pet friendly building is way tiered. It's noisy with above foot traffic and present floor doors slamming. Elevator car No. 1 broke down three times in 4 days. A bright moment was the bartender and cook with cafe finger food M-F. I'm checking out near by Hampton Inn next time. Hilton name used to mean something! LOL our dog loved the squirrel out by the only green in the garden name

I feel a little bad leaving this review. I normally only book at places that are rated by guests as 4+ stars. The good: - the service desk people were lovely, prompt, and very helpful. - the daily breakfast was good - you get to make your own waffles! And the peach yoghurt! There are 3 kinds of cereals, 2 bread, bagel, muffin, fruit; there are scrambled (ish) eggs daily and either sausages or hash or bacon as the other hot option. Tea, coffee, apple and orange juice. - the bed itself was pretty comfy The bad: - the pillows were lumpy. I have never felt such lumpy pillows in my life. - the room smelled - I am unsure what of, but it was acrid/musty/ something - reminded me a bit of carpet cleaning solution maybe?? - the air conditioning turns itself auto on/off, there is no continuous air option (or maybe the button is broken?) - this meant I was oscillating between too hot and cool enough when I was sleeping, woke up sweating a few times The unsure: - didn't try the pool.

Nice, clean, modern hotel, amenities were good the only thing is that there's no pool only jacuzzi, at the time the kitchen/bar didn't have those many options but there's 10% off for the restaurant across the street.

The room was clean and tidy, and the bedding was comfortable. The front desk service was warm and attentive, and the location was convenient for getting around. The overall environment was quiet, with complete facilities, and good value for money. My stay was very pleasant, and I would choose this hotel again next time.

Super close to Universal Studios less than 10 minute drive and lots of shopping nearby as well. Room was clean stayed for two nights. I ordered food from the kitchen 10 minutes before closing and was still served Proper service. Thank you.

一號酒店應該是這幾年開始興起的新五星酒店？酒店以原生態設計為靈感，大堂和房間的裝修用了大量原木，非常有意思。位置很好，酒店在山坡上，酒店的大露台可以俯瞰整個城市，LA的傍晚很美～住過來才知道西好萊屋是boy town～到處飄揚的彩虹旗也是很有意思哈哈哈附近好吃的好玩好吃非常多，又不像市區有那麼多流浪漢，我住了五天整體感覺還是非常舒服的～哦對，酒店的早餐很不錯，我幾乎嘗試了菜單上的每個主菜，沒有任何踩雷，果汁也很棒，酒店採用的都是加州應季的水果，來住的話一定要嘗試呀。咖啡和茶就一言難盡了，不好喝...也有其他槽點：比如保潔員沒有檢查冰箱，冰箱裏還有上一個住客留下來的沒喝完的飲料...酒店很新，但維護不太好，地毯已經有大片污漬了...前台有一個服務生態度很差...還趕上了LA酒店員工集體罷工，服務多少有些跟不上。