Gość
19 czerwca 2024 r.
Don't ever stay here with my family. During checking in , I found that couple of guests are complaining at reception regarding various issues. I regret to say that Hotel Duke fell short of expectations. During my stay, I encountered several issues that were quite disappointing. The staff's behavior was rude and unprofessional, leading to a very poor service experience overall. There were also challenges with power backup, which made the stay uncomfortable. Additionally, there were management issues that need to be addressed, particularly concerning Mr. Suhail. It is important for the management of Hotel Duke to reevaluate their policies and improve their service quality to ensure a better experience for guests in the future.
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