Hermitage Bay - All Inclusive

This is truly a magical place!! From the moment we arrived at the airport, we were greeted with VIP service, fast pass through customs lines and a personal transfer, all provided by the hotel. We were then received with a "Welcome Home" and this was the vibe we got from all the wonderful staff and management all the days we were there. The resort is like no other in the Caribbean, it has the most incredible scenery, the setting is perfectly secluded with a beautiful landscape, gorgeous beach, spectacular views from the hilltop rooms and delicious food. But what really makes this resort top notch is the amazing people there. Starting with Jacquan and his warm welcoming, Shalanda in member services who more than once went out of her way to ensure we had a smile in our faces at all times, Stoney, Jessie and Kyle who were always so attentive to detail and all our needs in the bar and at the beach, Anthony was the live of the party along with the wonderful live band that would bring the perfect ambiance during and after dinner. Abby and Jillian at the restaurant always with the greatest smiles and we also had the pleasure of meeting one of the Chefs on his way to the garden to get condiments for dinner, everything is made fresh and the menu changes daily. Rachel, the general manager which we had the pleasure of speaking to as well, was a delight, we could tell she is the pillar of this amazing place and her love and pride for this resort is what makes it run so well. We will definitely be returning very soon because this is the most amazing place if you are looking for a memorable experience, gorgeous location, great people, a relaxing vacation and outstanding food.

I received outstanding customer service, complemented by excellent food and exceptional staff. Every moment of my stay was thoroughly enjoyable, marked by a peaceful and relaxing atmosphere. I highly recommend to anyone who wants to discount from the city life

We just returned from celebrating our 25th wedding anniversary at Hermitage Bay and our time there was absolutely perfect! It was an ideal place to unwind and reconnect! We have traveled to some beautiful places but this place is incredible and will be hard to beat. The gorgeous tranquil grounds and views, delicious food and drinks, and amazing staff are what makes this place so special. Rachel, the longtime General Manager, knows what she’s doing and is so kind and personable. The front desk staff are so welcoming and happy to help, especially Jaquan and Solange. The restaurant staff are fun and prompt and make every meal special. Especially Sheree, Jilyan, Annis, Nikita and Shemar. All the bar staff is great but we loved our time with and drinks from Anthony and Simone and our beach service from Kyle. The spa, daily yoga and water sports were fabulous. We enjoyed the nightly live music with some dancing and singing and were so thankful for our rides back up to our gorgeous hillside suite from the fun golf cart drivers. This vacation was truly a dream and we are looking forward to our next visit.

Love this place. The staff really makes the experience amazing. I got a friend’s advice and booked my stay last minute. Even though it is still the end of hurricane season, went snorkeling with Devin and was lucky enough to get a solo cruise out to hawksbill rock. Although still murky because of the wavey conditions it was fabulous. I enjoyed chatting with Kyle on the beach about the different countries in the Carribean, and the people who have been working there 13-15 years like Shebeke and Loretta really made it feel like a home away from home. I was drawn to Hermitage Bay because it is renowned and loved for its quiet peaceful atmosphere and beautiful beach. I think it is great that the new owner is putting money into the property and the future looks promising. I only hope that they preserve the Hermitage Bay peaceful tranquility, and do not try and attract the party / instagram crowd which is the exact reason why so many are drawn here as opposed to the celebrity resorts. During my stay the new owner (Daniel Shamoon)was conducting a photo shoot for 2-3 days with a bunch of models, which was interesting at first but got annoying. Came from NYC to escape. I love love the people who work here and made it the recommendation of my selective friend who I trust implicitly. I hope to stay higher on the hill, and the food and private pool was amazing. The island is oddly enough going through a Diet Coke shortage but everyone made sure I was able to get my caffeine fix!

To the wonderful staff, including front desk, restaurant and bars, grounds keepers, watersports staff, beach valets and everyone else, we’ll miss you. To housekeeping that insured our stay comfortable(and in-room bar well stocked), we’ll miss you. To the rooms themselves, situated on your pristine beach with wonderful porches and avian wildlife, we’ll miss you. To the staff that assisted us from and to the airport and to town in efficient fashion, we’ll miss you. And finally to the management, especially the general manager for getting the resort way more than up to snuff during your renovation, we’ll miss you too. Take care, and keep paradise ready for those who dream… love, Jo and Joe