Gość
4 sierpnia 2023 r.
Having stayed at this hostel twice before and loved it, we were very disappointed to have the worst experience we've had with YHA. They have put very young and inexperienced people in charge who clock-off at 8.30pm, leaving nobody on site and guests to field any situation arising themselves. Nobody could be reached by phone, and we were all placed in stressful and difficult situations as a result. While the staff can quote health and safety regulations at guests, upsetting each party in turn, they do not seem able to provide clean tea towels, toilet paper, or clean to a reasonable standard. They also cannot use the catering kitchen, which means the tiny self-catering kitchen is oversubscribed or guests must drive to buy food (nothing nearby after 5pm). If we had known the YHA's new plan for this demanding site was to pull the door to at 8.30pm and hope for the best we wouldn't have gone there again, and we urge you not to as well.
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