Creta Palm Resort Hotel & Apartments

A wonderful hotel in a good location! Would recommend. Everyone who worked at the hotel was lovely and very helpful: The cleaners, the receptionists, the waiters and so on. Spacious rooms, comfortable beds, two pools and a 10/10 breakfast. You could find almost everything at the breakfast buffet – vegetables, fruit, eggs, bacon & sausages, bread, croissants, sweets, different yoghurts, cereal, pancakes, French toast and more. Worth every penny! I had a few massages at the hotel and the staff there was also very professional. Would recommend! The pool areas were clean and fresh. Great music at the upper pool. We rented pool towels for the week (6 € / towel), totally worth it instead of bringing towels from back home. We got to exchange the towels for fresh ones twice during our stay. I really enjoyed the area the hotel is in. There were lots of nice restaurants and bars with delicious food and nice people, for example Maria's restaurant, Kato Stalos restaurant and Opa Stalos. It's a quiet neighborhood, which I liked, and very close to the beach. We chose to rent beach chairs at Kri kri restaurant (5 €/chair), and the staff there was also wonderful. We bought snacks and drinks (water, wine, sodas etc) from the local shops next to the hotel – it was cheaper than in the Synka markets. The hotel is close to buses that go to Chania. I recommend visiting the old town and the harbor there. We ordered taxis from the hotel reception and the ride to Chania was 15 € (and the same price back). All in all: An amazing hotel with great staff in a nice neighborhood! Thanks!

We stayed at the Creta Palm between 3rd May 2024 and 10th May 2024. The room was functional and comfy, with 2 nice little private balconies. There was a seating area with an enclosed kitchen area behind two folding doors. A large bathroom with a sink, small bath and shower. The bedroom was spacious and the bed itself was ok. The resort was clean and tidy and one of the added bonuses was the stray cats that had made themselves at home there. We stayed as bed and breakfast so cannot comment on the all inclusive side of it, however the breakfast was fantastic. With choices of cereal, yoghurts, jams, honeys, cold meats, bacon, eggs, toast, breads. Basically everything you could want. Really good quality as well. We did not have any evening meals there as the restaurants in close vicinity where cheap and welcoming, we did however go to the bar each evening. Jimmis behind the bar is a loud and welcoming chap. Very, very friendly. Asking people about themselves, getting on first name terms with them, remembering their drink orders etc. He was an absolute legend there and does the hotel proud. If anything, would go again just to have a drink with him. Overall the experience was highly enjoyable, just a shame about the weather, which was like your typical english summer, but there places to go to keep you occupied, and the beach is quite literally across the road from you. Would go again, and probably will do next year. Cheers Jimmis, from "Stevie"

Nice big room, beds comfy and staff great, a special mention for Giannis behind the bar most nights and also helping in the restaurant 😊 Now to the downsides, not sure this matches any 4 star hotel I have stayed in before. No tea/coffee in room and no kettle (these can apparently be hired at reception for an extra charge) No sliced fresh fruit for breakfast, only tinned fruit or a whole apple banana or orange. Although plenty of okish dishes presented for meal times it was on repeat with exception for the grill which changed every evening. The desserts were amazing though. Very busy road outside the hotel and this needed to crossed if you wanted to access the beach. I'm guessing I must have stayed early in the season (middle of May) as entertainment was only on 3 times for the 7 nights I stayed. This included Karaoke, a man playing a saxophone to background music and a magician which the children seemed to like, more like a kids party entertainer. All inclusive drinks menu very limited and this finished at 10pm which is the earliest I have seen. Staff work so hard and I think this is what the hotel gets its good reviews from, you can't fault them. Would I return? Probably not but others seemed to like it, just the little touches that were missing that would make this a 4 star in my eyes

We were in this hotel end of april. Room was nice with big balcony, and good beds. A lot of sunbeds in both pools. Staff was great in backpool bar and food was good with very reasonable prices. cleaners did very good job. Breakfast was good enough. We warmly recommend this.

We came to spend an ending of a long winter to Creta Palm for the second time but not the last. Atmosphere in the hotel is great, rooms are nice and tidy, food variety for breakfast and dinner (half board) was very worth of having especially now when the season was just beginning and there were not many places yet open nearby. But in the end its come to people and the warm and caring service. Thank You!

This hotel was one of the best i’ve been to. The rooms were very clean and everyday our new towels were put into the shape of boats or bows. Rooms were spacious and beds were comfy. There was such a good variety of food for breakfast, including cooked breakfast, yogurt, fruit, pancakes, cereal, granola, cake and biscuits. I absolutely loved the cats that wandered around the hotel. Bar staff Jimmis was very friendly and easy to speak to. I would 100% come again.