The front desk was very slow. Only one lady,she talked over the phone while putting me on hold for 5 minutes. I was the only guest in wait that time. The hotel is new and clean.
The service of the shuttle bus was not good. We waited for half an hour and took another half to other two hotels then arrived at this one. The room is ok and the breakfast is very nice!
Our stay was good. The only problem we had was getting the shuttle - the person who answered the phone to assistance was not helpful. The shuttle took 45 minutes to arrive. After we got to the hotel, everything went smoothly except that they charged us the full rate a second time. I am working with trip.com now to resolve the matter.
The hotel itself was very clean and comfortable.
Photo of the shop attached to help others find what they are looking for.
Good place close to toyota pavilion, clean place nice staff awsome price in a good location for anyone looking for something close to the toyota pavilion will book again
The hotel is really close to the airport, very convenient if you have a connection. I would give 5/5 to the hotel but I had an issue with the shuttle, is really hard to know where does the shuttle stops at the airport, there is no information on the hotel's website neither on trip.com. I had to call to the hotel for indications, they only said: go to the pickup point. At the end I had to ask a person working at the airport and he told me were the stop was, but, when the shuttle arrived it didn't stopped and I had to take a $17 Uber.
The location of the property was good as I was in transit and needed a new place to freshen up, rest and prepare for my next flight. I had about a 25 minutes wait for the hotel shuttle though. I was really tired and quite exhausted so that wait time was a bit much for me.