Znajdź 4-Star hotele w mieście Sydney

We originally had a very good experience at this hotel and were hoping to return in the future. However, the morning we checked out left us extremely upset. We had an urgent matter at the bank and could not check out by 10:00 a.m. At 10:30, we received a notice from the hotel asking us to check out immediately, otherwise a late charge would apply if we stayed until 1:00 p.m. I replied right away, explaining that we were handling something important and hoped to return by 12:00 noon. Suddenly, we were told that even between 11:00–12:00 there would be a late charge. We rushed back immediately, but the front desk staff gave us unfriendly looks and treated us poorly. We expressed that we did not understand why the late charge policy was not clearly explained from the beginning, and then prepared to return to our room to collect our luggage. Even at that point, the ********* male employee continued to show a hostile attitude. All the staff at the front desk kept pressuring us to pack up and leave, and none of them showed any courtesy. We acknowledge that we were late, but the staff kept repeating the checkout policy without any kindness or flexibility. After staying three nights, we expected at least a little goodwill. Instead, another of the front desk staff, male employee, even threatened to call the police. We did not use violence—we were only arguing about their poor attitude. Calling the police to solve or arrest us for complaining your poor service? Is this really your standard of hospitality? It is so ridiculous. When we voiced our dissatisfaction and anger at the attitude of the two male staff members, one female colleague suddenly laughed. At such a moment, should she really be laughing while looking at us? What we felt was not friendliness, but ridicule. If this is your usual standard of service and way of handling incidents, we truly feel helpless and disappointed. Possibly your management does not care about the service standards at all, which is why such unprofessional staff are employed. This incident seriously affected our mood and disrupted the rest of our trip. It is truly incomprehensible and unacceptable.

Poprosiłem o zarezerwowanie transportu na lotnisko i podałem jej szczegóły mojego lotu. Ona po prostu podała mi listę rozkładów jazdy autobusów. Kiedy poprosiłem o poradę dotyczącą najlepszego rozkładu jazdy autobusów, odmówiła pomocy i ciągle powtarzała: „To zależy od ciebie”. Personel recepcji był całkowicie niepomocny!

amazing almost unbeatable facilities! fully equipped unit which really helped us save lots of money by cooking. washer, coffee machine, induction stoves, pots and pans, kettle, dishwasher, microwave, chopping board and knives, cutlery/utensils, fridge with freezer, chiller and veg compartments. they even provide dishwashing powder and laundry powder. smart TV was great as well, beds were comfy. service was super friendly and helpful as well. they even have a pilates studio and a gym in this hotel. we had the best stay in this spacious room and we’ll definitely be back if we ever visit australia again!

The hotel was alright, definitely spacious and in a convenient location. The living room and bedroom is excellent in my books. However, it’s a bit dated, and the toilet shows its age. We encountered small cockroaches each evening we returned, luckily just the slow kind that you can easily catch. I appreciated the green programme that rewards guests who skip room service with vouchers, but the voucher has limited use, especially with the breakfast spread being quite limited; honestly, you’re better off heading out to nearby cafés instead. Skipping housekeeping also meant I had to dispose of my own trash, and the recycling bins near the lifts kept piling up without being cleared. Can be better.

Excellent location right in the city. The staff were fantastic. When I left behind a very expensive tea pot they did not hesitate to store it for it me, when I decided to have it posted to my address, they organized everything! It arrived safely and was pacakged professionally in a way that meant it was never going to be broken. 

The location was perfect next to the China Town & convenient to CBD. Only 15-20mins transportation to Sydney airport. I checked around 00:00, only One staff at the front desk, he seemed tired & his hand writing was terrible, the WiFi PW did not work & no one answer the phone when I dial from room. Next day, another helpful staff wrote the correct PW for me. The room was spacious but no enough desk area, the bed was comfy. The hygiene was unacceptable specially the toilet. The cleaning staff only clean twice during my 5 nights stay , the hair was sticked on the ceiling , molds were terrible in the shower area. The hotel need to enhance the cleaning & interior environment work. Overall this hotel was not worthy for the price I paid. Disappointed.

Facilities: Well-equipped. Cleanliness: Clean and tidy. Service: Good. Ambiance: The hotel isn't soundproof, so it can be a bit noisy at night with cars passing by on the street. It's in Chinatown, an Asian crew hotel, convenient for getting to the city center and a handy meeting point for one-day tours.

Absolutely comfortable and nice room, and there’s some free water soaked with fresh fruit in the grand design lobby just in the entrance area which is good👍🏽 And it takes 10mins walk to Central Station and quite convenient to go to many spots in Sydney Center

Good location close to where I had to be for working week and to catch up with friends. All went well until my grocery bag that I had left on the kitchen bench next to the coffee/tea was mistaken” for rubbish after it had been in the same place for 7 days. APX followed up with cleaning company and I was to provide a list of what was mistakenly taken . I later received message from APX to provide my banking details for refund to be passed on to a cleaning company. I did not feel comfortable in providing my banking details so just accepted the write off of approx $40 but later realised I had another product Manuka honey that would have pushed the approx cost up to $60 but still not comfortable to provide banking details . All up I’ve learnt not to be lazy and to pack my stuff into a cupboard and that could have prevented this “mistake “. Would I use same location again - yes but will pack everything away .

It was a good location and very convenient hotel for business needs. A lot of business facilities around and also good for restaurants nearby too.