Znajdź 4-Star hotele w mieście Hakone

Best service ever. The ryokan provided transport to nearby attractions and also picked us up when we are done for the day. The food was amazing too :)

華人友好，有台灣、香港（Miss 馬服務不錯👍）服務生，態度很好，熱情。 酒店套房設計，挺新，不是傳統温泉酒店，帶有些商務休閑氣息。 唯一要扣分的地方，洗手間有點味跑到房間了。床一般，睡得沒有白檀踏實。 勝在於綜合評分高。

A beautiful hotel sited beside a nice lake. Very good view and it has a nice public onsen. Service is good, food is good and nice big soft beds. The only bad thing is that it is very far from the major town. You have to drive out for food. Once you buy your snacks and drinks in advance, then it will be all good.

The private onsen service was terrible. Please do not get the private onsen. The receptionist in the onsen does not understand english. The receptionist also did not assist us. The time was also incorrect. We were supposed to have 8-9 and 9-10 slot. But ahe is so confused. And 9:30 they are already knocking our doors calling us to come out. A totally bad experience in the private onsen. The hotel is ok. Food is also good. The private onsen which was supposed to be the highlight of our trip… became the worst. Total waste of money

Overall an ok stay. A bit hard to find, very limited English spoken by the staff which led to some confusion (even for the representatives who were assigned to us by English speakers). Felt quite formal and not that warm Room was more or less as expected, and the dinner and breakfast meals were quite elaborate. Felt that breakfast was actually the stronger meal of the two, so wasn’t necessarily worth it to pay extra for dinner. I’d likely skip doing dinner in the future. The room attendant who helped us was very kind and attentive, although we had a bit of language barrier given we don’t speak Japanese. The big disappointment was even though the ryokan is advertised as allowing guests to book one of the larger hot springs on the property for private use for 45 minutes, we weren’t able to do this. We arrived within the designated check in time and were told that it was all booked up for the day. There was no way to book in advance and we were only staying for one night, and they didn’t try to accommodate allowing us to book at all for the next day before checkout. This really hampered the experience overall - we weren’t that interested in using the gender segregated facility (was traveling with my partner who is the opposite gender) as we wouldn’t be able to spend time together, and the tub in our room was quite small. They should amend this policy to allow all guests to book a private hot spring time or not advertise it as part of the room! Feels like we got cheated out of the service and we weren’t offered anything else as an alternative. I would have booked another ryokan had I known this were the case - there are many others in Hakone which are much better value and have nicer / newer private facilities for around the same price. I wouldn’t recommend Yama no Chaya given this was a big part of what we thought would make it a good experience

Nice ryokan with modern hotel vibes. Very good that they provided a free shuttle from the hotel to Hakone yumoto station. Note that the shuttle from the station to hotel is only from 2-6pm and the shuttle from hotel to station is only in the morning. But fits the usual check in and check out time. The room was spacious and great. Service was good and kaiseki meals were very delicious. There was also a public onsen which wasn’t crowded especially at night. The rooftop view is nice too

Very nice (and spacious - by tokyo standards) hotel!! We had a balcony view of the mountain and the golf course. I didn't read the description and was pleasantly surprised that there was an onsen (must pay 150 yen usage fee per person). It was a really nice onsen too. It was raining the day that we got there and it made the outdoor onsen just magical with the rain in the backdrop. However, they do not allow tattooed guests into the onsen so foreigners, please be aware. The room was nice and gave old timey feels. I appreciated the big, long couch too. One drawback was that there was no microwave in the whole building :( But overall, would come back. It's a 10 minute walk from the T Tozan bus (so you can get there pretty quickly from the Togendai bus/ropeway station. The Lawson is right there next to the bus stop too (we got to go while the Evangelion collab was going on). The hotel has a free shuttle bus to various locations too so I would inquire about those upon check-in since those have to be booked the day before, but if you have the Hakone free pass and don't mind walking, it's pretty accessible via the Tozan bus lines

Need to walk a bit from the train station but there is a shuttle bus from here to the train station. Customer service was great and enjoyed the bath outdoor in rainy weather.

Pokój w stylu ryokana był czysty i przytulny, ale trochę za mały dla pięcioosobowej rodziny. Kolacja i śniadanie w formie bufetu były przyzwoite, z wyborem dań japońskich i zachodnich. Personel był bardzo uprzejmy i pomocny, a personel recepcji mówił dobrze po angielsku. Dobra lokalizacja dla osób podróżujących samochodem, blisko atrakcji takich jak Owakudani i Skansen. Łaźnia publiczna (zarówno wewnętrzna, jak i zewnętrzna) była świetna. Zewnętrzny onsen dla kobiet oferował widok na górę Fudżi. Jasne instrukcje korzystania z łaźni publicznej. Mieliśmy tu naprawdę przyjemny pobyt.

Absolutnie uwielbiam to miejsce! Personel jest bardzo przyjazny, a onsen jest czysty i dobrze utrzymany. Są 3 baseny zewnętrzne i 2 kryte, a także łaźnia parowa i sauna, które zapewniają relaksujące wrażenia. Obiekt jest otwarty zarówno na jednodniowe wycieczki, jak i noclegi, ale nocleg jest znacznie lepszy, jeśli chcesz spędzić czas bardziej spokojnie i bez pośpiechu. Jest dostępny fotel do masażu, ale jest płatny. Śniadanie jest również pyszne i zdecydowanie warte swojej ceny. Jedynym minusem jest lokalizacja — nie jest zbyt wygodna i wymaga trochę chodzenia. Jeśli podróżujesz na lekko, jest to możliwe. Mają płatny autobus wahadłowy, ale jego rozkład nie jest najlepszy. Spacer może być przyjemny, jeśli pogoda jest ładna, lub możesz zdecydować się na taksówkę. Ogólnie rzecz biorąc, zdecydowanie zarezerwuję to miejsce ponownie ze względu na relaksującą atmosferę!