Znajdź 4-Star hotele w mieście Sapporo

„pros: near sapporo station (connected to another building that is connected to sapporo station in the basement floor, so you don’t have to suffer from the sun/cold. onsen and sauna is great. laundry waiting time can be seen from the TV. Microwave provided so that you can heat your food from the food you bought at the convenience store that is situated directly next to the lobby floor. cons: room space a little small and no table to do business work but for its price it’s worth it.”

„Polite and English speaking front desk staff. Spacious room comparing to other hotels in Japan. Renovation needed. Nice restaurants inside hotel, lunch offer in good value. Attentive waiting staff in restaurant.”

„I booked this hotel last minute after cutting short my stay at another hotel in Otaru due to exposed cable wiring under the bed area. Having learnt from that experience, I checked this room carefully upon arrival and was relieved to find everything well maintained. Mitsui Garden did a great job with the room setup, and everything felt clean and safe. The room is spacious enough for three guests, with good walkway space, a hanging area, and a proper wardrobe. It feels more comfortable compared to other triple rooms I’ve stayed in. The bathroom is also a decent size and not as cramped as what you typically find in many Japanese hotels. The hotel offers a public bath for both men and women, which is a nice feature to relax in. However, the laundry setup could be improved. There is only one combo washer-dryer machine, and the waiting time is quite long. Even at 3–4 a.m., guests are queuing to use it, and each wash-and-dry cycle takes around two hours. You can monitor the washer status directly from your room TV, which is convenient, but it would be much better if the hotel could add a few more machines. It can be inconvenient when guests miss their pickup time and others have to wait. So, you really needs to plan and be more considerate in using the washer. Breakfast has a limited selection and leans more towards Western-style dishes, but there is a live chef station serving both sweet and savory crepes, which adds a nice touch to the morning experience.”

„The staff services are not awful. After staying for three nights and checking out, the chunky lady refused to store my luggage. She asked for my passport right after I passed the main entrance and in the lounge area but not the front desk. I understand only a small portion of Japanese people understand English. I spoke slowly to her in English and told her I was speaking in English and surely she knows I'm speaking in English. However, she keeps using a Mandarin translation pocket device and didn't realise Cantonese language is different. I see English has been the lingua franca but that's not the lady's and her coworker's views. Try to avoid this hotel if you're a Hongkongese, *********, Mainland Chinese because more than one staff member is ******. They will just keep rolling their eyes and their facial expressions and fitgets are telling their guests only Japanese people are welcomed.”

„Love this hotel! We stayed here for 2nd time and this time I would really like to thank front desk colleague Saito San for her hospitality specifically with her communication skills, speedy check in and customer focus skills in helping us to change our room when my daughter accidentally vomited near our room bathroom as she got sick before checked in in the cold weather. Not only she assisted cleaning (outside of her job responsibilities as housekeeping staff gone after 3pm), she handled this situation so well and made us feel so much better without being bad and embarrassed about the mess we made. This is the world class professionalism and respect toward her profession in Japan (esp in Sapporo) which my daughter and I have been very impressed. The room is spacious, beds are comfortable and their breakfast buffet is amazing! I give this hotel a 10 out of 10! Well done!!!”

„We stayed for 2 nights, and had a pleasant stay. The hotel is 3 mins walk to Susukino and 5 mins walk to 狸小路 with many convenient stores and restaurants around. The front desk staff helped us to check in with the check in machine and the process was fast. We like the beds and room size, and the free flow of Haskap juice throughout afternoon and evening. The drawbacks are the front desk staff have limited English and didn’t understand our request to have a cleanup in our room as we were sleeping late and missed morning cleanup. The nearest airport shuttle bus stop across from hotel abest Sapporo is 4 blocks away and we have to take a taxi around 950yen with luggages to get there in the slushy snow. There are many Thai tourists in both evenings when we went back to hotel so the hotel is quite popular and crowded. Nevertheless the hotel was able to give us a high floor room away from elevators per our request and we had a quiet room which we appreciate a lot. Will definitely consider staying again given the hotel room is a good price!”

„The hotel is within 10 minutes walk from Sapporo JR station and 3 minutes walk from Hokkaido University so the location is very convenient. The room size is generous and it has a public bath on the 2nd floor. Overall a comfortable stay and good value for money. It would be even better if the reception could understand a bit more English or Chinese.”

„Location is excellent, right amongst the main shopping malls, seafood markets, restaurants and commercial streets. You can see the TV tower from some of the rooms and the rooftop barbecue site. The check-in process is however painfully slow. The staff forgot to give us water (supposedly one would receive one bottle per night per person at the reception). The room card we received was also not working... The room albeit clean and tidy was rather barebone and small. It's quite rare nowadays to have a hotel of this pricing not to offer a TV. The breakfast was also very simple. 4 types of crepes. And some very limited choices of food items. I would recommend this hotel to people looking for a quick resting spot with easy access to main visiting spots and having no high requirements for hotel amenities.”