Nice and comfortable stay. The hotel is well located, and the facilities are in good condition. Breakfast a little expensive but totally variety, but overall a good experience.
Nice bathroom and very spacious king room. Soundproofing is pretty good, barely hear much noise from outside. Bed is on the softer side but still had a good sleep.
Opublikowano25 paź 2026|Comfort King Room with Terrace
Anonymous User
Our room was clean and very spacious. Staff were friendly and we even got little treats on some evenings, such as chocolates or alfajores waiting in our room with a note from housekeeping - this was unexpected but a lovely touch, and much appreciated! Another perk was the free water refill machine in the lobby which is great for the environment and also saved us a lot of money in buying water bottles each day. The breakfast buffet was varied and great. The hotel was also in a great location and walking distance from many attractions and restaurants.
We were scheduled to arrive in the morning and informed the hotel in advance. We were told early check-in would be subject to availability on the day. Unfortunately the hotel was fully booked when we arrived so we had to wait until the check-in time. I understand check-in times are set but it would have been good for the reception staff to be honest with us about this, rather than telling us the room would be ready in an hour, then after an hour saying it would be another hour etc (we ended up waiting 7 hours!). That was the only downside, but overall we had a great stay.
All in all, a good experience, a good option for Lima. Very kind and helpful personnel and well located. Still, some improvements could be made, like changing the shower head (it runs in all directions, being old and calcareous), window curtains would need a cleanup or hallways a refreshed air. Also, soundproofing is extremely poor: between the room door and the wall there is a few centimetres gap, so you can hear everything like it is indoors and the windows are not the best quality, as one can hear all traffic and honks until late. Breakfast is rather poor, same very few options every day.
Podría ser mejor si hubieran permitido que cenemos en el Restaurant pidiendo de la carta más la comida que habíamos traído de fuera. No lo permitieron y tuvimos que ir al piso 6.
Después el desayuno buffet todo bien.