Znajdź 5-Star hotele w mieście Dalian

Our stay started off a little bit chaotic, as the AC in our room is broken and there was a loud noise coming from the bathroom. Also we had a late check-out as we needed to sleep more however the cleaner disrupted our sleep. After this we spoke with the manager and she was very kind and made up for many of the issues that we had during our stay. - Note: The hot springs are great! many different pools and not too busy when we arrived.

I will start with the positive and say that the resort is located on a hill facing the sea and some mountains so I was happy that I had a good view from my room window. The balcony was an added bonus, but although I went for a deluxe double room, there was nothing deluxe about it! I stayed in 3 & 4 star hotels in China that they were not much different than this room I was given. The staff were very polite and accommodating, but most of them had very little English or no English at all - had to use a translation app or repeat/rephrase a few times (Chinese & English are the spoken languages according to the website). The wifi is very weak so I kept using my own mobile data. The rooms are not sound insulated so I kept hearing the banging of nearby doors and people passing or stalling/talking along the corridor. In a nutshell, the amenities and service offered do not compare to the experience I had at Hilton hotels elsewhere. It is definitely not good value for money. Disappointing.

This hotel is supercool. walk distance to the venice ciry. Clean, tidy room with beautiful sea and city view. I have experienced one of the bathrooms with beautiful view for the first time. Friendly reception staff and manager. Received 3 pastry cakes as birthday gift for my wife from the manager. I will admire the manager in charge miss Sun Wei for her great services. I recommend staying here

The unit is spacious with good sound-proofing, the kitchen is quite complete and Walmart is just a few blocks away so cooking during our stay went smoothly which made it very enjoyable! We also enjoyed the swimming pool and even though we didn’t have time to use it, the gym looks well-equipped. Not to mention the people who are very friendly and helpful. Overall, everything was great and we had a fabulous time.

Most of the staff do not speak English at all! Only the guys at the reception speak good English and all questions had to be resolved with them, including the restaurant menu - no one in the restaurant, even with my use of a Chinese online translator, could help me with questions about the menu and when I asked the person at the reception to help me understand the menu, it turned out that the kitchen could not cook either the first course from the menu or the second. With dietary restrictions and allergies, you can die of hunger here. I consider it unacceptable to have non-English-speaking staff in a franchise of an English establishment. The cook at breakfast talks on the phone right at the place where food is prepared during breakfast. I wanted to ask him a question about the dishes on the first day - he was texting on the phone, on the second day he was directly talking on the phone. The dishes at breakfast are either not named at all or are named only in Chinese. There was no seller in the store at the hotel no matter how many times I went in to buy a T-shirt. In the end, I tried on what I was interested in at the store, chose it and went to the reception to pay for it. The next day, a salesperson appeared in the store and told me that the T-shirt I bought the day before had a 20% discount for a month, but when I paid for it, I paid it full price and thus I was deceived by 20% of the cost of the T-shirt and did not give any receipt. The pool is very small and not deep for such a huge hotel. If there is someone else in the pool besides your partner, there is not enough space. The sea near the hotel is dirty. Nothing is suitable for swimming - there are no sun loungers, there is no space on the beach specifically for the guests of the hotel. The beach is across the road from the hotel. There was only one coffee machine at breakfast and it didn't work both days. You could ask a restaurant worker for coffee. The hotel by the way has a cool energetic staff and that's nice. The room cleaning is high-quality. There are renovations going on at the hotel and guests can't use all the hotel areas.

From arriving at the hotel the staff were exceptional in service and and very friendly. All understood my English speaking making communication easy The room had everything we could ask for and we were given extra water on request and the shower was phenomenal. The people in the in the dining room were very helpful at breakfast and the menu please myself and my Chinese girlfriend Overall this was a very plant experience

This hotel served more than expected . 1.The room is super huge 2. Neat and spotless 3. The breakfast was super delicious and mouth watering. 4.The staffs are super kind and speaks English really well. 5.The lobby is very fantastic. 6.The spa was fantastic and worth to try. 7. Location is SUPERB 8.Room services were TIP-TOP. 9. They prepare premium celebration for my anniversary. ( special request) 1000000/10 NEW WORLD DALIAN IS WORTH FOR MONEY!♡ Surely will be back.

Very nice hotel well situated, the room is big, new, very clean with a nice view on the Xinhai Square. Very convenient facilities, i recommend the hotel for a week end in Dalian

The experience at this hotel was good my daughter was so happy with the Balala fairy room she enjoyed herself so much, and many thanks to **** for checking up on us as we left the hotel, we loved the atmosphere the breakfast was absolutely amazing and the F&B manager went out of his way to make sure that we sat comfortably and we were served exceptionally well, whenever we come back to Dalian for our next vacation this hotel will be definitely be one of our choice among the many hotels that we will book 😀 I enjoyed my stay, and the reception stuff was very warm and friendly, the bed was absolutely comfortable considering the we traveled for well over 16 hours from our city. I definitely had a relaxed night. My husband rested well, and he was at ease.

We stayed in this hotel as a couple for 4 days during Chinese national day holiday. We booked east wing rooms and the room decorations is a bit old but room is very comfortable and big. Hotel location is great and only 10 minutes walk to Zhongshan Square and subway. There is lots of restaurants and shopping malls near hotel. The breakfast is not very reach in Western foods.