Znajdź 5-Star hotele w mieście Hakone

„Check in took quite some time as there were many guests checking in at 3pm. The hotel has a western ryokan feel. It has 2 onsens which they alternate between men and women and I suggest going to both. The one on level 5 has a waterfall view. Dinner was buffet style and the variety was great. I super love the fresh Sashimi, the miso soup, the tempura and sushi, snow crab etc. Room was clean and spacious with our own outdoor Onsen bath. Would love to come back.”

„Excellent hotel, very clean rooms, excellent service, very kind and helpful, felt like home. The grounds are very beautiful, the onsen is relaxing. I liked everything.”

„AMAZING hotel. We booked two nights here towards the end of our two weeks trip and it was the best decision ever! Hotel was very clean and cozy. Staff were very attentive and kind. We could only book this room as this was the only available room at the time of my booking. I'd preferred a different room. But to my surprise I LOVED the room. The view of the mountain and autumn leaves were amazing. Even my husband who couldn't care less about nature and view in general fell in love. He soaked in the hot spring tub 3 times an hour for several hours! We both loved it. We could grab a dvd in the lobby to watch. I grabbed harry potter second and third movies to watch. How relaxing. Dinner and breakfast were delicious! And shuttle service to Kowakidani train station were a huge convenience! Would love to come back and book a different type of room in the future!”

„真心住過最無敵既酒店，服務好check jn 完會帶你回房介紹房內所有物品同操作。最後仲主動提出幫我哋影合照。嘢食水準十分高，份量又多。公共浴池外牛奶波子汽水雪糕任拎，房間仲有好多飲品又有啤酒，大堂又有廿四小時飲品吧。房間仲有免費藍牙喇叭仲有觀星用嘅望遠鏡。check out當天我們會轉另一間酒店，主動提出幫我哋將行李送去下一間酒店，接駁巴士就送我哋去我哋想去嘅地方。洗頭水護膚品大量不同品牌可以使用，仲有勁多零食可以食。 P.s. 我哋俾免費upgrade咗上一級嘅房間”

„Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway. Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together. However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first. Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish.”

„Great hotel. Service and amenities amazing (except no gym). Thought the rooms was well designed to provide good rest. In my opinion the breakfast was the star. Top Notch!! All in all great experience.”

„I had a wonderful stay at Rakuten Stay Fujimi Terrace! The day before check-in, I received an email with the entrance code, which made the whole process very smooth. The room was exactly as described on the website—with large windows offering an incredible view of Mt. Fuji, the torii gate, and the lake. The scenery alone made it more than worth it. We had eight people staying in two 4-person rooms located on the third floor. One of the rooms was slightly larger and had extra bedding stored in the closet—enough to comfortably sleep two additional people. There were two bathrooms and two toilets in total, which was perfect for a group or family. The main bathroom included a sauna, hot spring-style bath, shower area, double sinks, a washing machine, and a water dispenser. The second bathroom had a separate shower area and a single sink. Both toilets were separated spaces from bathrooms with high-tech with bidet functions and small sinks. The large dining table and spacious sofa area easily seated all of us. We spent many relaxing moments on the balcony, soaking our feet in the warm onsen foot bath, chatting, and admiring the stunning view. The kitchen was fully equipped with a dishwasher, detergent, a large fridge stocked with complimentary drinks, a capsule coffee machine, and a Japanese rice cooker that made delicious rice. The beds were on the firmer side but still soft and very comfortable. It was just a 3-minute walk along the lake to the 7-Eleven, accessible by elevator from the building. The nearby pier was where we boarded the pirate ship cruise, and about 13 minutes further along the lake was the Peace Torii—a fantastic photo spot. Don’t forget to grasp some delicious bread at “bakery and table” before boarding to the ship. After check-out, we stored our luggage in the lockers at Motohakone Port, took the pirate ship to Togendai, transferred to the ropeway to Sounzan, and visited Gora and Kowakudani before taking the mountain bus back to Motohakone to pick up our luggages. There are 4 lockers for suitcase up to 32 inches ¥700, 12 lockers for 24 inches ¥600, and 10 lockers for smaller size of bags ¥400. From there, we had a pre-arranged shuttle take us back to Tokyo. The whole route was smooth and well-organized—perfect for a larger group traveling without a car. Overall, I highly recommend Rakuten Stay!”

„Destination resort. Amazing views from the top of the hill. Beautiful and well tended garden and greenery on the property. The maitre’d of the restaurant runs it like a well oiled machine. Conprehensive wine list including highly rated Japanese reds. Service staff are attentive and bi/tri lingual. Michelin star level service. Chef is impeccable too.”

„I hope they improve the direction information because we were stranded there with out transportation to the train station on Saturday morning. Thank God for Mr. Hiroyuki who volunteered to drive us to the station to go on our way. The place is beautiful but needs more activities and entertainment.”

„Nice service! English level of the staff is good. The western meal is good, especially the soup. The hot spring is good and I felt good with the skin. I left on the Valentine’s Day, I received a gift of a chocolate biscuit from the front reception of the hotel. I hope I will visit the hotel again.”