Enrico Emanuele
31 października 2023 r.
Positives: The building is beautiful and maintained to a very high standard. My room was spacious and comfortable, and it had all the expected amenities. Breakfast was plentiful and delicious.
The hotel is excellently located for the National & University Library and only ten minutes' walk from the Cathedral, which makes it very convenient for the city centre as well. Buses to the train station and other parts of town run frequently.
Altogether it is a very pleasant place to be and the price is good for what it offers.
Negatives: Although I had specifically booked a double room, I was given a twin. Since I was travelling on my own, this meant that I had to sleep in a single bed in spite of paying for a double. I had to speak to three members of staff over two days to persuade them that it wasn't right.
Upon check-in, the person at the front desk led me to believe that breakfast was included; then upon check-out I was billed about 50€ extra because it was not (the booking confirmation email did not specify either way).
Overall: still very good - the hotel is very nice indeed - but some members of staff could have been a touch more careful.
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