The service there was horrible the manager so kurang ajar. At first we go the hotel check in the worker didn't mention about the water heater is under repair. After we go in the hotel we realize there was no hot water so we call the reception, the manager say will help us check and call to the maintenance people after like 30 min i didn't see anyone coming to solve the problem so I call again the manager attitude was so bad he said like I already say I will call the maintenance people. After dinner time the water heater still not functioning so I go down the reception and ask the worker said the whole hotel room water heater under repair so need wait until tmr . If was super double bad attitude bad experience. Beside that the water are super dirty the water in the bathroom is yellow color for the whole day I stay and the bed all is not clean. Seriously 4 star hotel give me this service 🙄🙄
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