Travel Monkey
13 października 2024 r.
No Waterfront View - feel cheated and harrassed
Most bizarre and endless of customer harrassment burocracy during check-in: demanding passport, I have Gov ID from Phil city hall which they attempted to refuse, signing of 1 page of fine print, unreadable signing of deposit slip, signing of signing sheet, another form and demanded of rewriting of the address, which was already on the copied Gov ID
Considerable Cash deposit of 1000 PHP which added delays on checkout
Stink of laundry soap throughout hallways and rooms, can't open windows to air out, stuffy room!
Facilities run down, except the pool was nice, dangerous rooms, neighbor on 36 got even electrocuted in shower. Life threatening, as the water heater did not seem to be on EFI protection
Charges a hidden, non-disclosed ridiculous "Environmental Fee" a ridiculous "environmental fee" while we were choking on the smoke from burning plastic and dealing with polluted beaches. It's a complete joke! (see pictures)
Lots of water toys for children, karaoke and sleep disturbing annoying lights on till after 10pm
Cleaning staff shouting in hallways before 8am.
Beer and drinks not in fridge but in top, so customers can enjoy drinking warm beer
Needless to say, will NEVER EVER support such lousy establishments with rewarding them a revisit.
You should think twice before booking this disastrous "resort?"
AVOID THIS "Resort" AT ALL COSTS!"
Let me be clear: this place is an absolute disaster. From the moment I stepped foot in, I was subjected the series of ridiculous and harassing demands during check-in. I felt I was checking into s prison!!!
They insisted on seeing my passport despite having a valid government ID. The paperwork was endless, the fine print was impossible to read, and they even demanded that I rewrite my address, which was already clearly printed on my ID.
I cannot stress this enough: DO NOT BOOK THIS HOTEL. Save yourself the trouble and find a decent place to stay, which we did without any checkin hassles.
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