Gość
24 sierpnia 2024 r.
Not a five star hotel, On arrival there were only two family’s so no waiting at reception,passport given and in return we were given our key cards and directed back out of the hotel turn right and look for block A. After a two hundred meter walk we came to the entrance, no offer of help with our baggage. The entrance looks like a block of flats a bit run down and not welcoming, the picture shows the entrance showing a tile that had fallen of the step. There is no reception here or any facilities not even a WC. The apartment was clean but dull ever-thing a brown or beige and a bit dated. Back to the reception due to a lot a of water on the bathroom floor and no toiletries.(toilet rolls). I asked do we have to walk out of the building to get to the main building and security explain the route and which corridors to use, you do come out at the back of the building down a number of stairs then across towards the main building. I asked where are the Restaurant's and do we need wrist bands for drinks, these were over looked because they were busy while booking in. I explained she booked us in and no one was waiting. So reception large bright and clean completely different from the blocks around it. Pool area, sun-beds all gone by 07:30, I’m a early riser and like to read, a lot of guest complain around 10:00am that their is none left, most beds are not used till after lunch. Bar staff work hard and you never wait long to be served, I’m sat near the bar writing this review and all the tables still have last nights drinks on them, these don’t get cleared off till the bar opens at 10am, never seen this at any hotel regardless if five star or not. Pools: two main one’s, both have broken or loose tiles, Aqua-aerobics during the day. Show- time, the stage is small on a patch of grass with what looks like park bench’s. Entertainment poor unless your six or below. Two restaurants both serving the same food, these never seem busy. Food wise I can’t complain plenty choice and cooked fresh. Sports bar(22 tvs): Went watch to watch the Manchester City match, only one of the of the Tv,s showing this, asked for the sound up but the staff like the music channels. Left drink and went across the road to watch. Location: ideal for the beech and shopping,using the back gate. Out of the front door, go left a number of Restaurants with artist on and a short walk to flower street. Has a base great location, as for the five star rating they need to address this and adjust the price accordingly.
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