I will start with the positives... the room is spotless, the cleaners do and excellent job, rooms done daily, free bottles of water, shampoo shower gel daily. I'm not a fussy eater so food was edible.. temperature of stuff like fries and pizza are stone cold however I did notice a microwave in dinner hall to heat your food up. Drinks? I'm not a massive drinker but I've samples a few drinks and they are not good. I found the only thing that wasn't so bad was the rose wine. Negatives,,, 99% of the staff don't speak English, this might make something to do with the fact that 99% of the guests here are either Romanian or Bulgarian. This time of year it is absolutely freezing at nights so bring a jacket or two, for some reason they kept all patio doors open in dining hall open during all meal times. Literally folk are sitting with winter jackets on and eating their dinner. I'm trying hard to not slate this place as it is very clean but for the money you pay and it states ULTRA ALL INCLUSIVE... their is absolutely nothing ULTRA about it. Personally I think all hotels in this resort are the same so it doesn't matter if you pay £200 or £800... you will get the same anywhere in sunnybeach so bare this in mind when choosing accommodation.
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