TIA Maria

After a flight cancellation we were put up at this hotel by TUI, definitely wouldn't choose it. It seems as though they had actually shut for the season and opened it back up just for us 300 odd passengers looking for somewhere to stay. With 1 person on reception it took around 4/5 hours for everyone to be checked in which wasn't a great start. The hotel is very very basic and most of the rooms had problems with the electrics. Our room was one of the better ones I think but still not great. Dirty bedsheets, lumpy pillows with marks on, smears on the walls, a bathroom that smelt like urine and half a roll of toilet paper provided! The air con didn't work either so we had to sleep with the balcony door open all night which was fine as we were on the 6th floor. The barrier on the balcony didn't seem that sturdy either which was a bit alarming being so high up! I don't know if it would be better in high season when it was open properly but there were no pool facilities open, no drinks or food on site and the hotel in general was very run down and a bit of a state. Maybe do the job for a first lads holiday but gave Inbetweeners Movie vibes and wouldn't recommend to anyone.

We had out flight cancelled and 267 passengers took to this disgusting filthy hotel we had to queue for hours from 00.00hrs till 4.00 am to be greated by one very rude male on reception who was drinking on the job. After we was given out first room what was on floor six door already open no lock on door smelf bad of sewage all the furniture was Broke and no air con it was baking in there so we go back down and the very rude man gave us a room on ground floor what was even worse than the first poo all over mattress no sheets on the bed holes in the walls and ants and bugs all over the floor hair all the floor was pure disgusting. When we up to the rude receptionist he made us wait till 6.30am till he gave us something else. With him blackmailing us to sign a form saying we Had no complaints and hotel was ok not a chance was we signing it then we was threatened with the police and then to be told he didn't like English people that why he made us suffer with no room siting in reception till 6.30am. Breakfast was disgusting all fire exits locked up overall the worst experience in a hotel I've ever had!!!!! I would not of left animals in there net alone human beings!!! Abseloutly vile place!!!!

After a flight cancellation we were told we would be put up in a hotel for the night. For 1 hotel to take 276 passengers in says alot only 1 member of staff to book us all in which did take approximately 5 hrs 0000 to 0500. Once you had your room it was pot luck if it was clean, had electric, had running water or even toilet rolls which you had to ask for. This hotel should never be used or visited by anybody and the airport shouldn't use it for cancelled flights.

Everything falling apart, electricity from key fob fell apart, scruffy rooms, rude staff, don't recognise English speaking, balcony dangerous, AVOID BIG STYLE, food atrocious, feels like you eating in a dungeon