Sophie
26 sierpnia 2023 r.
Arrived at the hotel for our stay only to be told that the junior suite we had booked had flooded that day and we could have 2 rooms adjoined together or nothing at all, no prior notice to give us time to find somewhere else to stay, the manager was rude didn’t even acknowledge me when I was standing at reception with the poor girl who had been left to break the news about the room, adjoined room with twin babies is a no no and the rooms are shockingly small.
We didn’t stay here and managed to find an air B&b at short notice thank god a day driving from the uk with babies and then arriving for that.
I don’t believe the room flooded sounds more like over booking!
Avoid this place at all costs it’s really not worth the hassle, they don’t inform you of problems just let you arrive and deal with it.
The manager didn’t have the decency to apologise just proceeded to ignore me, great customer service skills there.
The decor had more hostel vibes than hotel, in 30 degree heat the rooms are not air conditioned neither.
Avoid at all costs
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