Novotel Surfers Paradise

Here’s a firm, concise version: Extremely disappointing stay, from reception through to the room and washroom. The property’s condition and overall experience were far below expectations—not even at the standard of a basic motel. Such a poor experience is particularly disappointing given the beautiful location and the reputation of the brand. This property seriously undermines the brand name and needs significant improvement.

The switched-on attentive, friendly staff members make Surfers Paradise Novotel a truly exceptional destination hotel invigorated by their special caring attitude , and encouraged by warm Coral Sea vibes crashing close by. Even indulgent comfy dream inspired bedding in all rooms ; mattress pillows ultra soft linen providing complete relaxation and beneficial instant sleep can’t compare to the hotels life choices . Because! Hey, I’m not here visiting Australia’s tourist mecca to rest relax crash out or doze ; I’m here to party , enjoy celebrating my special birthday , excitedly with friends, in fine form, luckily with much help from my new dear Novotel mates

Located right in the heart of Surfers Paradise, the hotel is super convenient for dining and getting around. Guest parking is $27 per day. The staff clean the rooms very quickly and efficiently. The only downside is that some of the hotel facilities feel a bit dated, but it doesn’t really affect the overall experience.

Ocean View room Amazing sunrises at 6.25am morning,and love the location and customer services🇦🇺🇦🇺🇦🇺

Beautiful view and convent location. Room was very clean and well presented. The spa bath was so relaxing.

It’s nice hotel with good location, I had an ocean view room which is renovated, very comfortable ! House keeping also did good job every day ! Recommend for everyone

The room is clean with great city view, location is excellent , service is good too. We enjoyed our stay.

Great property and superb location. High floor rooms have a scenic view of the beach. Only 1 thing is that the shower water flow is really slow but probably due to higher floor issue. Otherwise, it’s a lovely property to be in.

Good sea view with good price, just easily heard of the sounds of closing doors of other rooms.