Hotel de l'Horizon

Except for weather ( no snow ) excellent Sauf la météo ( pas de neige excellent ) Staff en formation mais très avenant Claude

Our rental was for a cabin. When we arrived, the cabin was cold and humid. No one took the time to heat the cabin before our arrival. We had to drive back to the reception desk and ask to purchase a bundle of wood - this should have been offered when we arrived. It took an hour for the cabin to be comfortable. Following, we unpacked our food, as the cabin came with a kitchen; we had to clean the entire countertop of mouse poop....hundreds of them. So we will pass on staff services and cleanliness. We left the morning after, even though our stay was for 2 nights. We won't ever go back or recommend this place.

Poorly run facility, had to book another hotel because the front desk closes at 7pm. Flew into the area for a wedding. Was told I should have checked my email on arrival. Absolutely ridiculous. Any case, to make matters worse, the cabin I stayed has a rodent issue. Found mice poop on the kitchen counter and the bed. 100 percent would not recommend. Stay across the street or anywhere else.

The hotel and chalet we stayed in surpassed our expectations. We stayed only one night but we will definitely be back!

Very friendly welcome. It is definitely off season! The place is empty! Sutton is a quaint community.

The room is too small, no place for luggage. Feel too crowd!

The pillows are a bit too hard or fluffy, so they dont provide good support for neck.. The mattress sheet came loose and u der it the matress protector had old blood stains on it. Everything else was great.....

Our family of 4 had one night stay in the family room (one queen bed that’s smaller than our queen bed at home plus a twin bunk bed). The hotel is on a higher level than the main road, the view is really nice. During the night, we went out to watch the stars (meteor shower season). It was too cloudy so it wasn’t successful but we saw a deer instead. The corridor has a funny smell, dust or moisture, unsure, but not in our room. The room is clean. The kids loved the bunk bed and it was good that they had a separate area. The rest of room is quit small: just enough space for a bed, two small nightstands, a small office table (like in the picture) and one single chair, and a portable air conditionner. It is the type of room to relaxe at the end of the day; so forget about an in-room family dinner for lack of furnitures. We enjoyed the pool, hot tub and sauna. The gym is small. The breakfast is included, nothing fancy: toast, bagel, fresh fruits, homeade jams, cereals, milk, coffee and juice. There was also freshly baked viennoiseries that were gone within minutes. The homemade cakes attracted too many flies. Special mention about the welcoming attitude of the staffs and EV chargeur.

Wonderful hotel experience. Loved the location, room, breakfast and spa. A perfect getaway.