Wander Alcaraz
4 listopada 2023 r.
Cleanliness: the common areas are well maintained, but the room is lagging. There were stains all over, pillow, floor, couch, but the worst were on the shower curtain.
Staff and Service: the front-desk is awesome, always striving for the best service and care of the hotel. Can't say the same about housekeeping. we entered a room with barely no toilet paper, no shampoo and body wash in the bottles. I thought it would be take care of during the service, but no. I had to ask for it at the end when the housekeeper was already saying goodbye.
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