Moonlight Hotel - All Inclusive

Hi spent seven days in moonlight hotel was clean and spacious rooms .Provided pack lunch as we arrived early hours it was out of season as season starts 1 June but resort is Like visiting a COVID hotspot and I would not recommend resort hotel was absolutely dead with more staff than guests staff mixed reactions some were very good some terrible like they had just started and younger staff playing on there phones and not interested our maid was lovely 1 or two other bar staff and reception staff ok . Air con started leaking but was resolved following day This hotel is rated 5 but seriously 3/4 star is more likely food was ok but not hot would not stay here again not because hotel as a lot of problems can be rectified with staff training.But because resort was beautiful but dead no entertainment due to out of season

Nice hotel, massive rooms and balcony. Location is fantastic right by the beach and short distance from everything you would want on a holiday. Staff very helpful and because we arrived late they had made us all a little buffet to eat in our rooms. Can’t wait to go back

1* Hotel, I don't know who let these scammers keep 5*. Smells like dumb everywhere! Food horrible, restaurant as a 90's cantine, dirty, you cannot drink anything from All Inclusive, it is plastic everything. The Air Conditioning was not working and they didn't change our room because it was after 20.00 o'clock, I was complaining even booking, nothing...and it is impossible to sleep with the windows open because there are mosquitoes and bugs and they don't have windows nets. THE PARKING HAS MAX 10 SPOTS.

Lovely hotel and staff. Right in the beach. Within walking distance to the harbour and restaurant. Rooms are clean and spacious. Balcony we had was massive overlooking the sea. Food was okay not a massive selection but always something to suit everyone. Pools were clean and well maintained. The spa is worth a visit if you get time.

Rooms are great, spacious, comfortable, fabulous views. Beach front location. Indoors and outdoors swimming pool are shockingly dirty, unkempt and outdated Cantine needs refreshing, food was ok but won't please everyone. Ice cream is available all the time.

6 adults and 1 infant, in 3 rooms, in summer holidays. Paid £670 pp all-inclusive. Large room, bathroom and balcony but bathroom needed cleaning around shower and re grouting as some mould. Good location, next to beach and 10 mins from shops/centre. Got taxi to Nessebar and Aqua park. Use the hotel taxi as cheaper. Food was average but always something to eat. Outside cooking was good on grill. Ice creams all day. We sat near indoor pool, that half the roof opened in the day. Pool was bit cool but ok after a while. Quieter area, always got sun beds at 8.30am ish. Some people left towels and weren't using them, which was a bit annoying. Other pool was busier and warmer and visited there too. Most areas clean. Out door area where table tennis was, was very bleak, indoor kids room could have been improved, I think they probably use to do a kids club but quite neglected. We preferred bar upstairs to one nearest indoor pool. Little play area. Most staff friendly apart from one receptionist (Thorodora?) Cheap area to buy snacks etc, inflatables were expensive though. All in all, for what we paid we were pleased and had a good time. I would say it was more a 3 plus star and not 5 star but could be this if they upped their game.

Location of the hotel, proximity to the beach, large room with balcony and sea view, spacious double bed, 2 hotel pools, plenty of food on offer, although a smaller selection of food types Parking on the crowded street to the hotel - I had to wait for it to become free, daytime animations for children and a bar to sit in the evening were missing, one of the pools was in a rather damaged condition, non-functioning gym, the hotel needs maintenance, the painting of the pool is very sharp - I cut my leg and hand