Best Western George Hotel

A nicely positioned hotel in the middle of Swaffham, quiet rooms but poor restaurant service. Cooked food was average and plenty of it. The hotel generally could do with a make over. Plenty of parking on site.

Was a nice stay and staff very friendly and welcoming . Good value too . Breakfast was really nice and fast service .

Booked evening Sunday meal after fairly long day travelling. Didn’t want too much to eat and so had familiar fall back - ham eggs and chips. We will never order this anywhere else again, this had to be the BEST ham egg and chips in the world ! Ham cooked by them, eggs gorgeously yellow and chips to die for

Staying at the George is a pleasure. The service in the bar/restaurant is very good as is the quality of the food.

Awful - communal areas smelt of fish cooking all day. No help with heavy luggage even tho in 2nd floor with no lift. Very dated, very poorly decorated, shower poor pressure, waited ages for hot water. Not decorated in decades. Bar and restaurant area no atmosphere.

friendly staff, lovely food from the restaurant, comfy bed & spacious room. If I was staying more than the one night I would have asked to change rooms as the water pressure in the shower was very low, but was OK for 1 night

Good car parking ,ample space, front reception were welcoming on arrival. Hotel was warm including room which was great as weather was cold outside. Sadly, the hotel needs a complete refurbishment, room was very outdated and bathroom needs complete modernisation. Evening meal was very uninspiring , definite not of a hotel standard, waited over 40 minutes for the main course which was awful. It was from the Chefs special menu but it was very disappointing. Was expecting a buffet breakfast with a wide choice on the table, however you had to order a cooked breakfast, asked for hard boiled eggs, they arrived soft. Have stayed at numerous Best Westerns in Europe which have been v good quality, come on Best Western you need to improve this UK hotel.

Situated at the corner of the old market square the George hotel is well situated to explore the town, all is within comfortable walking distance. It is a very pleasant old Georgian Coaching Inn well appointed, comfortable and well presented. We arrived on a dull February afternoon were able to park in the adjacent car park. We entered into a bright welcoming foyer and reception. The staff were cheerful and made us welcome . The registration process is very straightforward and on receiving our key we made our way through and up the old stairs to our room. The room was situated at the front of the hotel giving a view across the town centre. The room was a good size with a large double bed and a good range of chairs and dfurniture. The attached bathroom was also a good size with bath and shower. All very clean and well presented. Being high there was no traffic noise from outside or people passing inside. The result a good peaceful nights sleep. WE had dinner in the rather nice georgian dining room which was clean and well presented. Staff were helpful and the food was good. We enjoyed dinner at leisure. Breakfast was in the same dining room and very acceptable. Our stay was good but we expected it to be so because we have stayed before and find the place comfortable and welcoming. We will stay again. It is not perfect but the problems have been only of a minor nuisance. The toilet din't flush very well and bath water needs to be hotter. Problems easily remediable. AS was meal portions, for us they were a little large, but that is not necesserily a problem. On balance the stay and value were very good.

We stayed one night, overnight, before going to a funeral in the area the next day. We arrived relatively late due to a long travel from Yorkshire, quickly unpacked and headed to the bar for a nightcap before retiring as we had an early start in the morning. When we got back up to the room, we noticed in the bathroom that the toilet had toilet paper and some brown matter in the bowl, the toilet cistern top was dirty, and behind the bowl in-between the toilet cistern was also dirty. The sink had black/grey fluff and hairs in it. On the tiled wall around the bath/shower, underneath the towel rail were also hairs. When we examined the beds, the linen seemed pressed, but had blood spots and hairs on the sheets, and dirty black marks on the pillows. We were extremely tired by this point, and couldn't face a room inspection and possible transfer to another room, so cleaned up as best we could, turned the pillows over to a clean side and went to sleep. The duvets provided on the twin beds were extremely thin and small for the size of bed, and we were quite cold in the night. There were no extra blankets in the wardrobe as is usual at other hotels. This was February, a cold month, so the bedding needs to be adequate, or extra needs to be provided if guests want more. In the morning we noticed that quite a few of the wallpaper seams were lifting/curling up, and that the carpet on the stairs was repaired with gaffer tape. The shower did not have a thermostatic mixer bar, and so ran scalding hot and freezing cold during the shower, presumably as other rooms used hot and cold water. This hotel needs to invest in updating the hotel, employing better, more professional, cleaners, and retiring bed linen when it is past it's use by date. When we checked out in the morning, we were not asked "Did you enjoy your stay?", or "Was everything OK for you?", at which point, feedback would have been given. The two receptionist were busy at the computer, discussing something, looked up and said "Leave the keys there". The hotel will probably respond that we should have notified them at the time, but it was late, we were tired, and the ones should be on the hotel to get it right, not on the guests to be the Quality Control for the hotel Sadly, I could not recommend this hotel for even a one night stay.