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Opublikowano17 paź 2025
Gość
The facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.
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Cena za noc od:43 704 PKR
Opublikowano4 lip 2025
Anonimowy użytkownik
I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!
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Cena za noc od:35 836 PKR
Opublikowano18 maj 2025
Gość
The check-in process was quick and easy. The staff did let us know that black bears were in the area, and to take any food, drinks, or trash that we had into our room with us. The location is just outside the main part of the area and only takes a short 15-minute walk to reach the main street where everything was
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Cena za noc od:16 435 PKR
Opublikowano28 sty 2025
zachedelic
This place had SO much potential, but little by little, it proved to be a hotel I cannot recommend in good conscience.
I booked a ‘Honeymoon Suite’ for my wife and I, from the date of January 21st to January 25th. The receptionist that checked us in was friendly, but was facing the dilemma of deciding which room to put my wife and me in, because a water line had burst the previous night, causing the cold water to shut off completely for the first couple days of our stay.
The receptionist (at the time of my check-in), was likely also a/the manager, and she offered to switch our room out for another. I declined, however, due to the fact that none of the available, vacant rooms had jetted jacuzzi tubs in them, and the jetted tub was one of the biggest features which drew me into booking the room.
We ended up staying in the original room (with the temporarily broken water line), and the manager told me it would be no issue to appropriately partially refund our money, or compensate us for the many issues we experienced, monetarily.
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Cena za noc od:20 925 PKR
Opublikowano16 cze 2024
Gość
This is one of the best places to stay while in Gatlinburg. It is always clean very close to everything and the swimming pool is always clean as well. Service is always excellent. Well always try this place 1st when going to Gatlinburg
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Cena za noc od:15 323 PKR
Opublikowano17 kwi 2025
pastor.aaa
Вежливый персонал, хорошая локация, комната а хорошем состоянии. Жаль, что сауна не обмотала.
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Cena za noc od:17 300 PKR
Opublikowano2 lut 2026
Макс Максов
Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother.
During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression.
The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided.
One thing I did appreciate was that coffee and tea were available in the lobby most of the time.
For a 4-star hotel, 🫣🫣🫣
Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.
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Cena za noc od:26 774 PKR
Opublikowano19 paź 2024
2055156386
公寓式酒店,比較陳舊,但衞生還是可以的,主要是性價比高。一卧室公寓,廚房設施很齊全,還帶有洗衣機和烘乾機。
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Cena za noc od:21 914 PKR
Opublikowano14 maj 2026
Guest UserI have stayed here at least 8 times in total. I've always felt appreciated and valued. The last two stays not at all like previous stays. The guy was rude. This time the lady put me in an undesirable room in a corner with no view of the river. I choose here to sit out on the back to enjoy it. This relaxes me after the long drive of 700+ miles. A hot shower and listening to the quiet natural surroundings. This time after putting my luggage in side I took the cart back. Open the door and saw nothing but bushes and to my left cars from other businesses
I went back requested one of my other previous ones as the windows were open and they were vacant. She flat out said no. I cant help it. That's your room Period. Walked away. Then the guest above and their noise , running in and out screaming. Next the racoon knocked all night. No sleeping. Just asked as I went outside they laughed at me and got louder. Horrible. As schools r letting out. Probably be worse. So I'll probably choose different until they return to their earlier behavior
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Cena za noc od:12 110 PKR
Opublikowano9 maj 2023
Gość
Hotel was older but clean. Convenient to Gatlinburg, and the Smoky Mountain parkway. The room had everything you needed mini fridge, small coffee maker, hairdryer. A elevator to the second and third floors. But it wasn’t convenient to both ends of the large outdoor entrances. The beds were comfortable. The room had a flat screen tv but the remote controls didn’t work. We tried to call the front desk, but the phone didn’t work either. When we went to the front desk to tell them, they said they didn’t know the rooms had phones. They gave us a new remote that also didn’t work. There was only 1 washcloth and towel in the room, but they gave us more when we went to the front desk. The air conditioning worked well. The pool was open but not heated as advertised.
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Cena za noc od:8 733 PKR