Swain County Hotels with Pools

„We booked a suite that was supposed to have a Jacuzzi. After checkout it wasn't listed in the details but too late to cancel. I requested our room to be upgraded and never received a response or acknowledgement and of course we got stuck without one. Couldn't figure out where the pool was or even if they had one but supposedly they should have one. Water in the bath tub constantly dripped and we couldn't get it to shut off. We reported it immediately to the front desk as soon as we entered the room but we suffered 3 days with the nonstop sound of dripping running water because they had no one who could do maintenance. Our room was positioned directly over the lobby and across from the elevator and the soundproofing was almost non-existent. We heard everything. Dogs barking, neighbors arguing, doors closing, every trip of the elevator and every movement of the lobby doors. It was hard to get any sleep. And then the TV was quite old a 20” screen stuck at the ceiling with lots of noise / static across the picture. Hubby wanted to watch the FIFA games but the pic quality was so bad you couldn't even tell where the ball was. The wifi was only accessible on one side of the room and when you had access it was only 0.41mbs. It was clean if you ignore the dog hairs on the sofa and chairs etc. Breakfast was so-so. Nothing was made fresh it was all prepackaged stuff, and it was hot only if you microwaved it. So the stay was ”alright” but we feel like we were overcharged considering all of the issues above. We took a vacay last year to Hot Springs spent the same amount of money per night and that hotel was pure luxury compared to this it was so clean, uptodate, hot fresh breakfast, big tv screen, cook stove, large refrigerator, even had some dishes stocked and a dishwasher in the room. You don't go on vacay for the room but at the very least you should be comfortable enough to relax during your stay especially at the rate they charge.”

„Over all stay was good, but the room was not cleaned properly and there was old urine on the back of the toilet seat”

„Very good service and accommodations. Just needed better pillows and mattress needed to be rotated. Could easily have slid off bed since people sit on side of bed next to lamp where cellphones can be charged.”

„In the scenic area, the price is moderate”

„Nice hotel for the price. Breakfast was good…”

„非常乾淨整潔，房間寬敞，床很大，軟硬合適，所有設施齊全且比較新。非週末價格合理。去大煙山住這裏最好，比蓋特林堡好多了。唯一遺憾是衞生間隔音效果欠佳，沖馬桶聲音很大。不過睡覺還是非常安靜。”

„everything is very good”

„Great place to stay while vacationing and taking in the Great Smoky Mountains National Park.”