Had a room booked for my 17 year old daughter who is having her Debs at this hotel and needed to stay to travel onwards the following day. Just cancelled with no explanation. I see from others that this is because the government have requested rooms for refugees. Absolutely right that our government are seeking accommodation but it is not right to cancel bookings confirmed for this purpose. It is not right to fix one issue but causing others, no matter the circumstances. I cannot get alternative accommodation for my daughter as it would mean her travelling in the early hours of the morning to an alternative hotel. She is 17!! It is ok to accept the Debs booking but not to accommodate them overnight. Shame on you Carnegie when you are looking for custom in the future!
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