Taipei Crystal Hotel

Hi trip on day I check in, I requested for a 2 pin power adaptor.a lady reception told me to pay 300NT and on day I check out,I will be refunded.she did not say I need to sign any form for it. On the day i checked out.a young man say no record of the adaptor I borrow and my deposit. The young man say he will call lady to check. Soon after the lady came back shortly. She deny that the above.she say I never borrow the pin and she never take my NT300. I told her this Is not true.my wife and kids also vouch for me. All my family and I became very angry and it spoilt our day. I told her this is not correct,the hotel didnt keep record is hotel fault.i told her to rewind video records to verify.She say will take hours to do so.i told her she is lying and is out to cheat my NT300 .I told her to escalate to manager but she say Manager not around she can't make decision and requested me to wait.i told her I can't wait and I need to go.i left my taiwan hp no. With her and I will complain as I was left with no choice.she left a very bad impression of taiwan and she is dishonest I told her either she pay me NT300 now or I will complain and leave without NT300. She opt for the latter. Shortly I hail a taxi and left.awhile later the hotel call me and say they found out there indeed my NT300 was handed over.i need to u turn back (incur extra cost on taxi and time) to claim my NT300. Why hotel can verify so fast after I left as they say need hours to check recording?this episode is unacceptable.not sure how many past visitors was cheated in this same way.the hotel management should deal with this lady staff. I want compensation for the losses I suffered if possible. Room has musky odour,towel has holes,bathroom water was brownish.stay at your own risk.

Location is fine, near Nanjichang night market and Ximending. For a group of guys, it was bearable but would not book again. Room is not exactly clean, including dirty walls with holes, and a toilet door that cant be locked. When we asked for another room with a working toilet lock, they told us all rooms were like that. Daily housekeeping did half job often, some days they didn’t make our bed. Would only recommend if staying for short period and able to tolerate low level of service and amenities

The location is fine and what the hotel prepares for you is sufficient but the thin is so thin that you hear the building’s pipes and boilers all night long! Can’t sleep at all! Also I don’t know if it’s the cleanliness or the mosquitoes in the hotel (yes there are a few) the whole night something bit me and made me very itchy. Although it’s relatively good value for money, I won’t stay there again.

The hotel is quite close to Long Shan Temple MRT station. There are several restaurants serving traditional ********* breakfast.

It wasn't the best experience though. The room is okay, not really clean but decent. The bed size is quite big. However, the staffs are quite nice.

Good location, nice and clean room with a bathtub. Had an enjoyable stay.

Hotel location is good and facilities was not bad compared to price. First time they gives us an unclean room but they changed after claims.

comfort room has molds and they didnt swipe the floor especailly under the bed

Room condition is absolutely bad. room and bed are smelly. Room facilities are too old and mouldy. Just stay a few hours to find another homestay bnb and run away to another airbnb. Airbnb room condition is not so good but at least clean, not smelly and mouldy as Taipei Crystal hotel.