Hub Hotel - Taipei SongShan Airport

Large comfy bed. Complimentary lounge is clean has light snacks and beverages. Small gym with nice massage chairs. The shower in the room is a horrible design youre gonna get water everywhere.

The customer service counter staff are very polite and helpful. The room is quiet, big. The beds are comfortable. The location is convenient, in the city center. The free snacks bar is a remarkable bonus for us, providing a relaxed atmosphere with free premium coffee, various kinds of snacks, biscuits, ice cream and even delicious toasts for breakfast. We shall certainly book this hotel again when we come to Taipei in the future.

15-20 min walk from the mrt, few shopping options around. Great breakfast options around. You get what you pay dor

Some noteable things about the hotel are the friendliness and helpfulness of the 24hr concierge staff, the upstairs lounge with many snacks/drinks and a seating area, and the cleanliness of the room. It is also located right beside a Family Mart and many local food spots if you explore the surrounding areas. The MRT is about a 12 min walk away and easy to navigate to. On the other hand, something that made our 15 day stay not so pleasant was the level of humidity in our room that would build up if we didnt leave a key card running the power in the room. When asked if they could provide a dehumidifier for our room, they said that only certain rooms would have it available. We ended up borrowing a dehumidifier from a relative that lived 20 mins away. If this issue is addressed by the hotel, it would make for a much more pleasant stay. Overall, the hotel is a decent stay and the rest of our party that stayed as well enjoyed it too.

Nice and Clean with hospitality Easy to access 24 hours desk and no problem with flight delay and late check-in. Dinning room os available

Staffs are helpful but the hotel is a little dirty and not maintained properly. The amenity is not sufficient, no hand soap or hair conditioner. The breakfast menu is just toasts and crackers.

Refurbishment to bathroom is needed, floor is always wet when you have your shower in the bath tub, no matter how careful you deal with it. Staff at front desk were extremely unhelpful and rude, particularly Ms Queenie Chen. We politely asked for the direction to the nearest train station, she rudely told us to look at the map ourselves. She was then seen giggling with other staffs after telling us off. Very unpleasant experience from them, making us looked so bad. I hope the manager of Hub Hotel will be able to look into this matter and manage their staffs professionally by sending them to proper training. A smile in their service would help them too. Overall, we had a terrible stay with this hotel.

Perhaps the staff are very busy but it could be better if there is eye contact & service with a smile. Overall, while this place is some walk away from the nearest MRT, still, I am happy with this hotel & would recommend the place.

It was quite the comfortable experisnce, very close to Songshan airport, if you have a layover, late or early flight at Songshan airport, this hotel is a must