Rachelle
12 listopada 2024 r.
I cancelled and forfeited my full payment. I booked without checking that it’s a home stay so PSA to everyone that this is listed as a home stay. Apparently, on trip.com app, the only way to identify a home stay is that instead of stars, you will see circles, next to the accommodation name.
Summarizing my 30 mins experience here:
1. There are many steps and obstacles leading to the hotel. There aren’t full slopes including the lift.
2. Extremely small lift, claustrophobic.
3. There’s no keycard, anyone can access the building.
4. Upon arriving at my floor, i noticed that there’s a mix of flats & ‘hotel’ rooms. (once again my mistake didn’t know it’s a home stay)
5. Room is small and don’t look identical to the photos.
6. Can’t control the aircon manually
7. No additional amenities like toothbrush etc
8. Room is not clean.
9. Room & building both give of a really weird vibes.
Thus I’ve decided to leave the accommodation regardless if they are going to refund me. I am usually really easy with accommodations - safety and cleanliness. With such an affordable rate, of course i’m not expecting a luxury hotel service/quality, but this is really way below my expectations. Just want to share my experience here for other travelers to think twice before booking a really affordable accommodation :)
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