Professes to be a 4 star but absolutely not the case. First and foremost we arrived on 30th August for a 5 day trip, to find the pool was murky brown and closed for use. We were informed that there had been a storm the previous day and that they were hoping to have the pool sorted by the following day. Having picked the hotel specifically because it had a pool, and paying a premium accordingly, this was a real disappointment. We are now on the last day of our holiday and the pool is still out of use. On day 3 after paying €100 for four sun loungers on the beach we had to complain about the situation and were offered for the following day use of a pool and beach 2 miles down the road with a transfer. This was a very poor standard and it was not possible to lay by the pool, we tried to leave and couldn’t get a transfer so were stuck. Back to the Esperia, the staff have been friendly and it’s generally clean and tidy, the rooms are cleaned daily. There is no kettle in the room. Beds and pillows are hard. Bar is not managed, and reception have to track someone down to serve drinks. One evening we were offered beer, or nothing. Breakfast is pretty standard for this type of hotel. Overall had the pool been operational we would have been satisfied with our stay. Basic, and 2-3 stars max.
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