iskyky
29 kwietnia 2024 r.
Oh how sad this place now is. Last time we were here, a few years ago, whilst the rooms were a bit dated even then and the water ‘a bit peaty’, the hotel was in good shape, there were ample staff who couldn’t do enough and the food was excellent. It’s a shame but the place doesn’t just look tired now but, in parts, exhausted. The place has clearly had a lick of paint a few years back and the public areas have had a bit of a renewal, but it would seem that that’s where the renovation has ended. Reception is a messy desk under the stairs and the three staff on duty, all act as receptionists, bar staff and wait staff - which means a long wait for a drink in the bar. Our bedroom curtains were so thin that we could see the sunrise through them, the carpet was wrinkled with age, the rugs had evidence of previous guests, the mishmash of furniture is at best odd, the bathroom tiny and the spray from the shower above the bath - well you can imagine. The extensive grounds will need a lot of work to restore them. Our ‘welcome’ note from the Manager tells us that our room will not be serviced whilst we’re here - which is not really ok (especially if your towels are wet!). Also we never actually saw the Manager around the hotel - which speaks volumes. Having said all that, the food isn’t quite up to where it was but is still very good and of course it’s not expensive to stay here. It’s very peaceful and has amazing views. This place needs some proper investment, care and love, and, with that, it could be a fabulous country house hotel. Sadly, it’s not that now.
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