Kmm Hotel

A good hotel! Recommended!

not too friendly

Everything about this Hotel is super. View, cleanliness, staff, food, location, services. Very well organized , friendly and honest I definitely recommend it to everyone and affordable Thanks for making my trip smooth and memorable I will always come there

Run don’t walk away from the KMM! Let’s set the record straight: the KMM is objectively NOT a four star hotel. It’s lacking amenities and quality to meet the requirements (no in-house restaurant, no bar, no spa/pool, no co-working space, underperforming WiFi, only basic decorations and bedding quality). Our experience was so horrific, we left in the middle of our 4-night stay (booking another hotel nearby). The AC in our room did not work. We notified the front desk after our first night. They claimed to fix it. After returning that evening, it was still not working (26 degrees C). We notified the front desk again but it was “too late” (7pm) to call for a tech or maid to prepare another room (another lacking feature of an alleged 4-star hotel). We spent another night in the boiler room. The next day, the hotel swapped us to another room with the same problem (broken AC). We returned to the front desk who sent a tech and claimed to fix it. After the “fix”, we remained in the room for another 60 minutes while we booked another hotel (an actual four star hotel). The temperature actually rose while we booked another hotel. The hotel staff was unhelpful, rude, and operates an unsuitable hotel. You would be incredibly wise to book elsewhere.

It was fine for a place to sleep at and have breakfast. The location was accessible to much of what you would like to see and walk to. I didn’t find the main desk staff all that warm and welcoming.

Staff where friendly. The room was amazing but we paid for it as an upgrade. It's very modern and looks and smell so new. The breakfast was good too. Location is perfect, close to bus line and metro.

Fabulous location and good beds, but…. No hot water for two of the three days we were there. House keeping was hit and miss (no extra TP left, dirty dishes not removed). Breakfast was uneven, but a great view! Reception did not seem overly concerned about the lack of hot water.

Stayed here at the beginning and end of a group tour of Georgia and it was OK but not great. Our room was in building B both times (which I was grateful for after hearing of the dangerous staircase in building A!) the first room we had was on the second floor and had a lovely balcony facing the city which was beautiful at night. Unfortunately there was a music festival on and very loud music went on all night, both nights. Thank goodness for ear plugs! Others in the other building didn't hear it. Breakfast has a nice terrace and had a pretty good selection although the coffee was awful. The second stay we were in the basement and had a little patio - it was much quieter. Location was good. Reception staff were slow and disorganised and insisted on taking and photocopying our passports a second time even after I reminded them they had them already from our stay less than a week before.

I stayed at Hotel KMM (building A) for four nights in September 2023 as part of a tour group visiting various Georgian cities and towns and the Caucasus Mountains. On the last day of our trip, I witnessed a fellow traveler step off the elevator on Floor 3 and immediately plunge down a marble staircase. This was because the flooring front of the elevator did not extend completely across the space where you get off, due to a jut for the stairway. There were no warning signs or markings. Luckily her fall was somewhat cushioned by a large backpack, but she could easily have had more severe injuries or even died. When informed of the accident, the front desk staff acted almost indifferent, saying they would put up a sign, but I have no idea if that has happened. I believe Floor 4 has the same elevator and staircase configuration. I am writing this review as a warning to others planning to stay at this hotel to be careful getting off the elevator on Floors 3 and 4, and in hopes that the management of the hotel will do something to make these two floors safer. It amazes me that there are not safety codes or building inspections to catch this hazard.