Odkryj pobyt w mieście Tegucigalpa

From a reasonably efficient checkin and enjoying the complimentary drink in the bar where the staff seem not to be the friendliest it was noticeable that the whole establishment needs modernisation. There were only two power sockets (together) in the room which were already in use for the lamp and TV. There were two others oin the bathroom. The room was a reasonable size but I should not need to use the only sockets on the other side of the room and have to remove the lamp or TV socket, particularly as the lamp was needed as there was no ceiling lights. This is 2023 and rooms need more power outlets than this dated relic offers. Breakfast was not the best. A menu was given and some things that were asked for resulted in shrugs and disapproving faces. Others items seemed to be more acceptable. However when the staff were asked for a particular drink, the completely wrong drink was given, mainly due to the lack of English used and I am also at fault here as I speak no Spanish. Another guest intervened and told the staff what I wanted but he only got it half right and what eventually arrived was a compromise I suppose. Whilst having breakfast the room had been cleaned and after returning to the room to freshen up and collect a couple of items for the day, I had a short 20 minute snooze only to be woken by a member of staff in the room telling me that it was now checkout. This was at 10.30am and checkout was not until 1pm. Additionally I also had another night to spend there!!! This led me to be particularly suspicious as to why the employee was in the room in the first place. Had she been told by cleaning staff that I was out and that the laptop in the room was there for the taking? Was she made aware that I was one of the few few foreign guests in the hotel and being likely to leave the country soon, was she there to add ”cargo” to my luggage only for it to be later retrieved by a gang after being followed? From this point on I did not feel comfortable at all in the hotel. This was exasperated by the fact that the room keycard would not work on the door later when returning that evening. A nearby cleaner kindly shook her head and then quickly let me in. I am afraid this hotel will have to improve significantly if it wants to generate business from foreign clientele who simoly want a safe and hassle-free stay. I will not be back.

Breakfast can be ordered, there are a variety of package options, after the selection, you must wait for a while, there is a small biscuit fruit drink can be eaten first. The service is very good. On the side of the hotel, there is no good shopping, and the exterior is also on the side, but there is a hole in it, it should be a private villa. The room is still very upscale, look at the picture.

The staff was friendly and the room was clean. The continental or typical plate typical Honduran breakfast) was included in the rate and was basic, but also free, a plus. The hotel is attempting to be environmentally friend with solar hot water in the showers and required key insert for AC, TV, and lights, however it was difficult to regulate and add cold water in the shower. The mattress seemed to be on the edge of needing replacement. The guest room door's security hasp lock was broken (with missing wood in the frame), and the room entry lock was a traditional house front door lock which had to be manually locked from inside. The advertised coffeemaker did not include coffee anytime during a multi day stay and the advertised and desired room safe was locked open and missing batteries. (An inquiry brought a practical answer that they were old and unreliable so not longer used, although we're advertised.). Parking was also a problem, but I had a driver who was able to pause outside for pickup / drop off. Overall, the Staff worked hard to provide good hospitality, but ownership needs to step up to maintain, repair and replace items that are wearing out. (

The environment is suitable for a holiday, the surrounding is very quiet, there is a primary school next to it. The front desk of the hotel was beautiful and very warm and patient. I was harassed for nearly 2 hours to consult various questions and I was very patient. For that 2 hour consultation, I have to give 5 points.

The staff are trying to give the best attention, they are excellent!! The hospitality from the guardian that receives me at the entrance, to the attention of the cleaning staff and at breakfast makes me feel welcome always!!