Extended Stay America Suites - Temecula - Wine Country

Coffee maker would be convenient but still all good

Place need to be upgraded. Has mini kitchen but no utensils nor pots n pans. They provided bars of soap but no shampoo or conditioner. Faucets leak n the other has a crack.

The property looked old. Scuff marks on walls and door frames. The toilet seat doesn’t lift past vertical, so if you don’t hold it up, it falls back down. There was a pervasive fishy smell in the hallway. Thankfully it was not smelly in our room

Bed had hair in it that wasnt mine. Shower had low pressure and I woke up with back pain. You shouldnt advertise breakfast. That is not a breakfast. Granola bars, instant coffee and packaged muffins are more of a snack on the go.

My bed had dirt or sand in it. I couldnt sleep in it. The room heater did not work. There was nobody available to fix it. I asked at the desk for extra blankets, they did not have any until 10 pm. The kitchenette had nothing in it, no dishes, pans, silverware.

First room I tried, it smelled like BO, the 2nd room they moved me too the water did not work

I was told I was gonna get a refund for the night because of left over alcohol bottles spill all over the floor. I was never given the refund.

The room had a microwave, refrigerator (not in good condition) no plates. Glasses silverware or ice bucket

First of all I did not get the room I booked through the app, I had picked a room with a king bed when I got to check in I was told they did not have any available and was given a double. Room was filthy, food crumbs all over and I’m not talking just a few but actual trash on the entire floor and stains, hairs on toilet, patches of tape on wall. Just horrible! Because of my long of road trip my two young children were extremely tired and sound asleep, I asked for another room near the one I was given but they had none available, so I asked for a broom instead and I sweapt the floor as my babies were asleep so they didn’t step on filth, I got a towel and cleaned the floors, stains looked weeks old! They were so tough to clean but I managed to get the floors cleaned so my kids stepped on a clean floor. I wish I could say I got good sleep but instead I went to clean a room and do someone else’s job! Never staying there again, DO NOT RECOMMEND!! DO NOT STAY HERE! Also mattresses are old and uncomfortable, room is super outdated. And fridge was dirty as well.