Grand Hotel Tepatitlán

We booked a 2 night getaway in Tepatitlan at this amazing hotel. This is by far the BEST hotel we have stayed at in Mexico in terms of comfort, decor, detail and friendly customer service. We reserved the Maria Antoinette Master Suite and were stunned by the period furniture, rugs, drapes and other French decor. A Jacuzzi bath with a view (huge photo) looking out towards the Palace of Versailles is a focal point in the room. Definitely the room for a romantic getaway! We parked our car in the private, secure, well lit, spacious underground garage and headed up to the well appointed reception with a large comfortable spiral seating area and a grand bar, which we did not use on this trip. We were graciously met by Tere who showed us to our room and later gave us a little tour. From the reception desk, a leisurely walk up the open curving marble grand staircase leads to the breakfast (included) and dining area on the 3rd floor. An elevator is available to those not wanting to take in the grandeur of the landings on each floor all decorated with fresh flowers and French related art. A full breakfast is offered: coffee, fresh fruit juice, mixed fruit bowl, warm muffins followed by a choice of very generous helpings of traditional Mexican dishes. Indoor or outdoor dining on the terrace is available with views looking out towards the Centro. Attention to detail is evident to every aspect of this Boutique Hotel in the heart of Tepatitlan. We intend to explore the Alhambra Master Suite on our next visit...

The hotel is beautiful in every sense. What is most remarkable and outstanding is the staff. They are the most helpful, friendly and resourceful people that a hotel can have. Special mention to Mrs. Tere, who has made our stays beyond great. My deepest gratitude to all of you. Moni & Alex Nov, 2021

Hicimos una reservación en línea para 2 adultos y 2 niños. Cuando llegamos a registrarnos, ya noche, nos dijeron que la reservación era solo para 2 adultos y que nos tenían que cobrar casi el doble para podernos hospedar, por supuesto no lo aceptamos y exigimos nos respetaran la Reservación que hicimos. No lo quisieron hacer, ni el recepcionista llamado Gerardo, ni su gerente vía telefónica. Con niños llorando por el cansancio y el susto del recepcionista que se portó sumamente déspota, no aceptaron nuestra solicitud y prefirieron que canceláramos la reservación y que nos fuéramos, siendo las 11.30 de la noche!