Was not made aware of the pool being under maintenance, the staff when checking in did not tell us. Saw note on the pool entrance door. My card was charged 3hrs prior to me even checking in & it wasn’t the card I was using to pay for my stay, luckily the charges did not go thru. I had to bring it to the front desk staff’s attention, they tried to check someone else in under my name. Was not offered any type of accommodation or money off my stay. Very disappointing!!
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