The Suites at Mr Grouper

I loved this hotel. Location is a bit far from main area but it is close to beach. Would rent car. Large rooms. Clean. Great beds. Rooftop pool. View of fish fry. Fast check in. Rum punch on arrival. Sad we didn’t try restaurant but another trip. Yadley was awesome. Would stay again.

Clean and quiet. Short walk to the beach. Short drive to everywhere on the island. Great food at the restaurant. Near everything you will need. Right next to the Fish Fry. Our first floor balcony door was broken on arrival. They had it fixed within 30 mins.

As a couple booking a single room with a king-size bed, that was what we expected. Instead we got a room with 2 full/queen size beds that we struggled to share due to my disability.Within a few minutes of arriving, we checked the layout & amenities, noting that the lower cabinet in the kitchen was FULL of trash, the bathroom floor had someone's hair scattered throughout, there is no bathroom vent fan, and the paint on the ceiling is peeling off. We went down to talk to Sabrina about the trash and that we wouldn't be held responsible for that mess, which was promptly rectified. When we got back that night though, we realized that several buttons on the TV remote do not work, and the air conditioning unit does not stop running or allow for temperature to be lowered enough to keep warm, on top of the existing issue with very thin bedding and a smaller size bed than usual. There was a regular thud sound coming from somewhere nearby and no curtains over one of the windows, so between light, noise, and temperature we barely slept. When we got up we found that the bathroom cabinet had literally fallen apart from consistent decay due to moisture and no ventilation. The nails are firmly intact, but the wood softened and gave way to gravity. The bathroom door is so low to the ground that when you open it, it pushed the bbath mat against the shower, so it's obvious there are ventilation issues. We tried to go to the office to speak to someone but we sat for an hour and no one ever came.

Very happy with our stay here, The Suites at Mr. Grouper. At check-in, we were greeted with a nice cold Rum punch. The lady working the reception was very nice and helpful with any questions we had. When we first walked in the room you could smell how fresh and clean the place was. We stayed in room 201 on the second level for 7 days. The kitchen is supplied with only basic essentials which we were aware off so we brought stuff from home including a hot plate. Eating out can get pretty expensive in Turks so we cooked breakfast and lunch then went out to eat in the evenings. I included a picture of the $35 hot plate we got on amazon, very flat and light so easy to pack in your checked bag. The King Size bed was very comfortable. The Wifi is also very good in the room and on the roof top deck. We used the pool a few times with our inflatables we brought from home. There are several loungers for you to use and some sectional sofas. We went there there every night with a glass of wine. Before you arrive arrive they will send you the code for the gates, nice to have you car parked in a secured area. Every morning you'll see a guy sweeping and cleaning the parking lot, the whole place is very clean. We had a rental car for the week which you absolutely need if you gonna visit Turks and Caicos. Every morning we walked down Grace Bay Rd pass the Seven Star resort which was an easy 2km walk one way. If you walk straight out from Mr. Grouper down Princess Drive to the beach, it will take you 9 minutes to get there. The Fish Fry every Thursday is right in you own backyard, so if you plan to buy souvenirs or t-shirts, you'll get them at a much better price there then you would down at the Grace Bay area. Mr.Grouper also has a souvenir shop with better pricing then downtown. Next door is a gas station, it looks sketchy but it's not. There are some snacks you can get there and right next to it, is 2 small souvenir shops. Very friendly people work there. There's a little bar in the back (patio balcony side) called Shots. Not sure what goes on there but the music is very loud and every time the door opens you'll hear the music and it goes all night (5 am) . I slept with earplugs a couple of times, so bring some with you.

We arrived check in process was smooth. Once arriving after a long day of travel we got everything moved into our room and the room was very updated. A couple small issues were addressed and resolved fast, but our tv didn’t work and we stayed three nights the tv didn’t get fixed until the last night we were there and with kids it was super disappointing. Each day we had to ask for clean towels and the last night the lady didn’t want to help it was as if it was an inconvenience. We checked out the pool area it was ok but we never used it. When I checked out when we left I voiced my frustrations with the tv and towel issues and was told oh ok I’m sorry.

The experience was amazing. The hospitality was great- they treated me very respectfully. Everyone from the check-in to the restaurant has went above and beyond. They definitely make you feel like you’re at home. As somebody who travels the world, I will say this I am beyond impressed with everything! I highly recommend!!!

A very nice place! Updated and modern in the rooms. Mr Groupers is a top restaurant and it held up to its name. The hotel is right beside, basically attached to the restaurant but through a gate. The front desk is in its own building also through the gate. They don’t claim to have amenities like shampoo, but its important to note they don’t have any in the rooms but it’s available for purchase elsewhere. All in all worth the price, ESPECIALLY if you’ll be there on a Thursday! Fish Fry Thursday was awesome if you don’t like noise until 10pm on Thursday it’s NOT for you. It’s very heard from the rooms, but I recommend going to the event it’s fun!

When booking this was one of the cheaper options…ITS PERFECT LOCATION. It’s walkable from the beach, we felt safe and very easy..not many turns. It’s right beside Mr Groupers restaurant which is a popular spot. Fish fry Thursday happens right beside it which is also a must do. The rooms were nice and modern. They don’t claim to have amenities however I did have the expectation there would be hand soap, shampoo, like a usual hotel and there wasn’t. But you can buy some at a shop. The front desk is its own separate small building. All staff were very nice and helpful. One even went above and beyond for us!

We loved staying here. Not only was the staff friendly, but the room was spacious and very clean. As an unexpected bonus, the Island Fish Fry was right next to the hotel. We would deffinatly stay here again.