Hotele w Thornbury

The hotel is very historical and very old. Sitting in the banquet hall, ordering a glass of brandy and listening to classical music is very sensational. Stayed in the Elizabeth Suite, in the three-story attic, it was not as good as I thought. There are a few wood piles in the middle of the room, it feels weird! Both the entrance and exit of the bathroom had to bow and the door was short. The key is that there is no elevator, you need to move your luggage to climb the building! The stairs are very narrow, or the ones that turn in circles. The steps are stones that are polished. Although the front desk lady asked me at CHECK IN, do I need to carry the baggage for you? But I feel that I am still not used to trouble them. The breakfast is very good, there are many types, and you can order some meals. In short, I feel that the price is not high, which is the lower ranking of the hotel in this hotel.

Fantastic hotel, with plenty of facilities, the lobby restaurant and reception are immaculate, and the staff are extremely friendly, exactly what you need after a long day travelling The room itself was pretty clean. However, there are a few marks in the bathroom, and on the privacy curtain (net curtain?) behind the blackout curtains. Other than that, I really can’t fault it. I will definitely be coming back again and I will be searching for Leonardo hotels where else I’m staying in future, highly recommended.

A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

You get what you pay for. No frills just a decent night sleep. The building is dated but everything we needed. We did not spend anytime in the room other than sleeping so were not looking for anything special. We also had our baby daughter with us. The staff were very helpful before and during our visit responding very quickly to email requests. One thing to note google maps does not recognise a private road at the rear of the property. We were attending a wedding at Berkley which google maps said was 25 mins away. But there is a private road that hotel guests are allowed to access to get on the A38 ( avoiding the sat nav M5 detour) No sound of motorway in room, rear rooms have country views and totally silent.

Nice hotel, the windows and curtains were good enough to make the room suitably dark and quiet for a comfortable night's sleep. Staff were friendly, and the luggage storage worked well.

The staff were great the receptionist was marvellous plus the breakfast staff and managers were so helpful definitely the place to stay In Bristol!!! Thankyou

My partner and I have just returned from a very enjoyable weekend in Bristol(19th-21st Aug). We stayed here back in July this year so decided to return. We recommended the hotel to two friends who came and stayed there as well. We had room 213 which is at the back of the building but as we only needed the room to rest it didn't matter. The room was clean and very comfortable with a good shower. Check in was simple and the staff were very pleasant. We like the idea of the hotel having its own ironing room which we used whilst there. We used the bar on the Friday night when we returned to the hotel, Two double Hendrick gins and a mixer was nearly £20.00 ! But I suppose that's city prices for you. We are looking forward to returning in October for another enjoyable time. Thankyou to you all at Ibis Temple Quay.

Incredible staff. That’s the first thing to stay, they really make the difference. The hotel itself is very on trend, you get a free cocktail on arrival, and the breakfast which isn’t expensive, is good. The room is very comfy and well appointed, the bed was comfortable and the shower room, although small, was more than adequate. It’s all about the staff though, incredible service.

Honestly, the team here at the Mercure have gone above and beyond. I’m here for a business trip as I’m attending a trade show within the hotel and I have found the whole experience brilliant. I checked into my room but my toilet had a bit of an overexcited flush, the maintenance team came out to rectify but they upgraded my room without hesitation. I mentioned that I would be back here in 4 days time to stay due to my sister getting married around the corner and when I say that they are pulling out all the stops for her for that evening before the wedding, that isn’t even the half of it. I can’t say too much incase she reads this review beforehand but thank you a million times to Mahin and Stan for everything you’re doing for her. You’re making a Big Sister and her favourite person very happy! We’ll definitely be back!

Beautiful building in stunning grounds with a very stately home appearance. Staff were friendly and helpful, we stayed in a suite which was very luxurious but somewhat confusingly does not have a room number but the name of a poet, however when we were handed the keys the receptionist only mentioned the room number…several minutes later after wandering around in circles looking for the rooms marked as the location for 22-27 we discovered that the e-key wallet had the name Kipling as well as 26…that made it a bit easier. We eat at the restaurant the first evening and the bistro the second evening, food was very good and service quick and attentive at both locations, however the lighting at both was a bit too romantic for my eyes and i struggled to read the menu in the “atmospheric” lighting particularly in the Atrium Bistro. One of the reasons we booked was because of the EV Charging facility and although not a fault of the hotel it was very annoying to see vehicles parked at this location who either could not use the Tesla chargers (other manufacturers EV’s) or had parked at these location with 3 pin plug connections draped out of windows and taking up several spaces. I did actually manage to get a charge the two nights we were there but people should be a bit more thoughtful when using these facilities and park elsewhere once charged or if they cannot charge. The management seemed to shrug their shoulders at this when I complained. The room was of a good size and fittings were excellent along with the en-suite, The windows rattled a bit at night but you have to expect this at this type of building, very comfortable bed which was very large . A good location for touring the area with Gloucester Cathedral, Wotton on the edge, Westonbirt Arboretum all within a short drive.