Hotele niedaleko Thornbury & District Museum, Thornbury

Although there is no parking space in the hotel, there is a loading bay for unloading the luggages which is convenient. The public Carpark nearby only took a few minutes walk. The room is new, clean and spacious. However, the door is very heavy and difficult to close and open.

A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

The motel was in an ideal location on the edge of town yet close to the centre. It was quiet at night. The accessible room had a huge bathroom with walk-in shower. The owner was friendly and helpful with lots of local knowledge, eg good places to eat. The disabled parking space was right outside our room.

Nice hotel, the windows and curtains were good enough to make the room suitably dark and quiet for a comfortable night's sleep. Staff were friendly, and the luggage storage worked well.

Honestly, the team here at the Mercure have gone above and beyond. I’m here for a business trip as I’m attending a trade show within the hotel and I have found the whole experience brilliant. I checked into my room but my toilet had a bit of an overexcited flush, the maintenance team came out to rectify but they upgraded my room without hesitation. I mentioned that I would be back here in 4 days time to stay due to my sister getting married around the corner and when I say that they are pulling out all the stops for her for that evening before the wedding, that isn’t even the half of it. I can’t say too much incase she reads this review beforehand but thank you a million times to Mahin and Stan for everything you’re doing for her. You’re making a Big Sister and her favourite person very happy! We’ll definitely be back!

It happened that I went to find friends during the Spring Festival and stayed in this motel. This is the first time I live in a motel, it feels great and convenient, there is free parking, the decoration is also very new, and the service industry is very good. The American restaurant downstairs is also delicious.

Overnight stay following a wedding. Great location for our purpose. Room was clean and had all of the expected amenities and services. Tea tray was well stocked. Check in is 2pm, which was awkward as the wedding service was at 1:30. I booked two rooms so paid an additional £20 to check in early at one of these rooms. I telephoned the reservations team on two occasions a few days prior to our stay to enquire about the check in process and how access to the room would be facilitated since we would not be returning from the wedding until 1am. My only criticism would be the lack of clarity I received from the respondents. As a result of the insufficient answers to my questions, I made provision to leave the wedding venue during the day to check in at the second room. Upon arrival at the Two Rivers, all my additional arrangements were negated as the gentleman who checked us in, allowed us to check in for the second room there and then and take the key card. Other family members were staying in the room and I was paying for it. The access to the room was via a separate accommodation block and simply using the key card. All my additional arrangements to check in during the day were unnecessary. It would have been very easy if the respondents to my telephone calls earlier that week had given me that information. We had a good night's sleep and the breakfast was excellent and very reasonably priced.

We enjoyed being on the outskirts of Bristol in a historic house in a lovely village. Comfy bed, and small touches - tea, coffee and some milk in the fridge - were helpful. Nick kindly posted on the scarf I had left behind - thank you for that and our comfortable stay.