The views and location of Nikki Beach are absolutely incredible and would rank 5/5! Service at reception, the “fine dining” restaurant, the spa and housekeeping were all very, very good. However, the pool/beach services could use some help. I have a long, detailed story addressing the issues we encountered, but it is probably not worth dragging it all out. Instead, just a bit of advice - if you want the “free” lounge chairs at the waterfront, go VERY early and claim a spot - make sure to tell someone your name, room number and reiterate that you staying at the hotel. We paid $1,200 per night so the idea of a “free” lounge chair was laughable, but they are very clear that you are owed nothing, the “free” chairs are in no way guaranteed, and you should feel very lucky they are giving it to you for “free”. Message received! One more note - be ready for very loud music from 12-8PM every day. A DJ works the “beach club” for 8 hours straight and there is absolutely nowhere to get away from the music, even in your room. We got used to it, but if you are hoping for a quiet, relaxing vibe you might try another place.
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