Hyatt House Tokyo Shibuya

Hotel was newly opened so everything was sparkling clean Being a Hyatt there were more American / foreign tourists staying here than usual Entrance (both walk and especially cab) was tricky to locate but after you found it once, you'll realize how easy it is to get around from this hotel. Very convenient. Rooms were good sized for Tokyo. Washing/drying machine plus kitchenette were perfect for those with kids.

Something wrong with the service. My reservation clearly says breakfast for one included. They refused to provide that. I paid for breakfast in the 11th. Then ate breakfast elsewhere. This kind of error shouldn’t happen.

酒店位置好好，在澀谷站附近，由新南口出站，5分鐘就到酒店。 Check in櫃枱在16樓，職員有日本人及外國人，英文很好，溝通良好及有禮貌。 酒店環境好好，設施新式，有免治馬桶，洗衣機，浴缸，電磁爐及排油煙機。餐具及煮食用具齊備，電冰箱是家用式，有冷凍和冷藏室。房間好大，適合一家大小暫住。

幾乎全新的酒店。少數有洗衣和烘乾功能的酒店。如果旅遊超過一星期，非常值得考慮。酒店位置非常中心，唯一問題就是第一次入住非常難找到入口🙃。

早餐食物種類，不算太多。住宿舒適。

空間很大，也有洗衣機適合長住

Loved our stay here - booked before it was open and we were really happy with our choice given there were no reviews at the time. Location is 10/10. Definitely difficult to find but once you've figured it out it's perfect for exploring Shibuya, Daikanayama, Nakameguro on foot and generally getting around Tokyo from Shibuya station. If you arrive by train - follow directions to Shibuya Stream and then take any crossing over the train tracks. Or if you're on the right side of the tracks already follow signs to Sakura Stage. There are signs from there. By taxi - I suggest printing the directions on the website as otherwise the carpark entrance is not where it's shown on googlemaps. The hotel itself is brand spanking new - everything is pristine. We took a larger room (King deluxe) which had a kitchen, sitting area, dressing room / walk in wardrobe and separate toilet / bathroom with washer&dryer. It was perfect to unpack and have space for 7 days. I also booked my father into a smaller room for a shorter stay, and it was as good - just more compact but with all the same amenities. Loved all the small touches - pyjamas were amazing and plenty of coathangers! The pool is fabulous - gym is adequate. Umbrellas by the entrance were essential as it rained so much during our stay. We used the washer/dryer multiple times. Shower pressure was great. Our room was very quiet and with blackout blinds we found it very comfortable. Breakfast was varied and fresh as long as you went early - a few days I went within 30 min of closing and there was not much left. There is a fridge full of ready meals / snacks by Picard and other international brands (champagne, chocolate etc) in the lobby if you need food at any time. Would highly recommend.

Very good location, big room space, good and nice service. Standard and wonderful. Really like home.

My husband an I really enjoyed our stay at the Hyatt House Tokyo Shibuya. We traveled throughout Japan for 2 weeks, and stayed here for 1 week. It helped to have a laundry machine in our room and the location was great as we had a major train station, shops, and restaurants just steps away. I would highly recommend.