Hotel Real de Castilla

We’ve stayed at tordesillas before but found the museum for the first time this visit. We were welcomed with cava and local biscuits.

I recently had the misfortune of staying at a hotel that distinctly lacked professionalism and basic amenities. my experience was overshadowed by numerous glaring issues, paramount among them being the diminutive beds and the absence of air conditioning, which is crucial for a comfortable stay. The beds were not only small but also uncomfortable, offering little reprieve after a day of travel. This was exacerbated by the lack of dining options, forcing guests to venture out for meals, only to return to a room swarming with flies To say the staff was unhelpful would be an understatement. The predominant attitude was one of indifference, if not outright rudeness. Requests for assistance were met with disregard, leaving guests to fend for themselves in less-than-ideal conditions. Most disturbingly, interactions with the hotel manager were not just unprofessional but racially discriminatory. A simple inquiry about the lack of air conditioning resulted in unwarranted insults and an attempt to evict me from the hotel. The manager's declaration that he is unfazed by the opinions of booking agencies is alarming and raises serious concerns about the establishment’s commi**ent to customer service and hospitality ethics.

At this hotel we got a lot of value for the payment. It’s very clean with a excellent service. Champagne and cake was a free offer to us. We recommend this hotel.

The service was excellent, pet friendly, clean and spacious rooms.

Cleaning stuff so noisy in the early morning. Room wasn’t clean properly

Nice welcome, centrally located but fairly basic

I did a last minute booking and arriving was all perfect. Room was very clean, good shower and comfortable bed with good pillows.

Difiero en algunas opiniones que he leído, es un hotel muy aceptable por el precio, de la calle apenas nos venían ruidos, si de dentro pero porque hay gente que no sabe estar y habla a voces, de eso el hotel no tiene la culpa. El desayuno ? 4 euros bebida, 3 tostadas o bollería (a elegir) y una copa de zumo (no natural, pero a nosotros nos valió) en otros hoteles 8 euros o más por algo más de bollería y un yogurt. Nadie obliga a desayunar, los que se quejan bien habían podido irse a algún bar, que por la zona los hay. Por lo demás todo muy bien, cómodo en cuanto a la cama y en cuanto a las distancias y el aparcamiento. Si volveremos iremos allí

La atención de los empleados fue exquisita, muy atentos y amables en todo momento. La habitación muy cómoda.